An Error Code Is Displayed on the LED

If an error code is displayed on the LED, take the corresponding action described below.

„Alarm Lamp is lit Orange

When a printer error occurs, the Alarm lamp is lit orange. The number displayed on the LED indicates the type of error that has occurred. Check the error code displayed on the LED and take the appropriate action to correct the error.

E and number (error code) are alternately displayed on the LED.

Error Code

Cause

Action

E, 2

The machine is out of

Reload the paper correctly and press the Black or Color button.

 

paper. / Paper does not

 

 

feed.

 

E, 3

Paper jam.

If paper has jammed in the machine, clear the jam, reload the paper in the

 

 

machine correctly and then press the Black or Color button.

E, 4/

The FINE Cartridge

The FINE Cartridge may not be installed properly, or the Cartridge may not

E, 5

cannot be recognized.

be compatible with this machine. Open the Scanning Unit (Printer Cover)

 

 

and install the appropriate FINE Cartridge.

 

 

If the error is not resolved, the Print Head may be damaged. Contact your

 

 

Canon Service representative.

E, 7

FINE Cartridge is not

Make sure that each FINE Cartridge is installed in the correct position.

 

installed in the correct

See “Replacing a FINE Cartridge” on page 33.

 

position.

 

E, 8

Ink absorber is almost

The machine has a built-in ink absorber to hold the ink used during Print

 

full.

Head Cleaning, for example.

 

 

This error code indicates that the ink absorber is nearly full.

 

 

Press the Black or Color button to cancel the error so you can continue

 

 

printing.

 

 

However, because printing is disabled once the ink absorber becomes

 

 

completely full and until the ink absorber is replaced, you are

 

 

recommended to contact your Canon service representative as early as

 

 

possible. (You will need to replace a particular part of the machine.)

E, 9

The digital camera or

A communication time out occurs if an operation takes too long or if it takes

 

digital video camcorder

too much time to send data. This may cancel printing. In such cases,

 

connected is not

disconnect and reconnect the USB cable.

 

compatible with this

When printing from a PictBridge compliant device, depending on the model

 

machine.

or brand of your device, you may have to select a PictBridge compliant

 

 

print mode on the device before connecting it to the machine. You may also

 

 

have to turn on your device or select Play mode manually after connecting

 

 

the device to the machine. Perform necessary operations before

 

 

connecting your device referring to its instruction manual.

 

 

If the error is still not resolved, check if you can print another photograph.

44Troubleshooting