An Error Code Is Displayed on the LED
If an error code is displayed on the LED, take the corresponding action described below.
Alarm Lamp is lit Orange
When a printer error occurs, the Alarm lamp is lit orange. The number displayed on the LED indicates the type of error that has occurred. Check the error code displayed on the LED and take the appropriate action to correct the error.
E and number (error code) are alternately displayed on the LED.
Error Code | Cause | Action |
E, 2 | The machine is out of | Reload the paper correctly and press the Black or Color button. |
| paper. / Paper does not |
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| feed. |
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E, 3 | Paper jam. | If paper has jammed in the machine, clear the jam, reload the paper in the |
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| machine correctly and then press the Black or Color button. |
E, 4/ | The FINE Cartridge | The FINE Cartridge may not be installed properly, or the Cartridge may not |
E, 5 | cannot be recognized. | be compatible with this machine. Open the Scanning Unit (Printer Cover) |
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| and install the appropriate FINE Cartridge. |
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| If the error is not resolved, the Print Head may be damaged. Contact your |
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| Canon Service representative. |
E, 7 | FINE Cartridge is not | Make sure that each FINE Cartridge is installed in the correct position. |
| installed in the correct | See “Replacing a FINE Cartridge” on page 33. |
| position. |
|
E, 8 | Ink absorber is almost | The machine has a |
| full. | Head Cleaning, for example. |
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| This error code indicates that the ink absorber is nearly full. |
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| Press the Black or Color button to cancel the error so you can continue |
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| printing. |
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| However, because printing is disabled once the ink absorber becomes |
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| completely full and until the ink absorber is replaced, you are |
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| recommended to contact your Canon service representative as early as |
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| possible. (You will need to replace a particular part of the machine.) |
E, 9 | The digital camera or | A communication time out occurs if an operation takes too long or if it takes |
| digital video camcorder | too much time to send data. This may cancel printing. In such cases, |
| connected is not | disconnect and reconnect the USB cable. |
| compatible with this | When printing from a PictBridge compliant device, depending on the model |
| machine. | or brand of your device, you may have to select a PictBridge compliant |
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| print mode on the device before connecting it to the machine. You may also |
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| have to turn on your device or select Play mode manually after connecting |
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| the device to the machine. Perform necessary operations before |
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| connecting your device referring to its instruction manual. |
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| If the error is still not resolved, check if you can print another photograph. |
44Troubleshooting