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Advanced Guide > Troubleshooting > Software Problems > E-mail Software Program You Want to Use Does Not Appear in the Screen for Selecting an E-mail Software Program

E-mail Software Program You Want to Use Does Not Appear in the Screen for Selecting an E-mail Software Program

Check 1: MP Navigator EX may not support the e-mail software program.

The following e-mail software programs are supported. (Image are attached to the mail message automatically.)

-Windows Mail (Windows Vista)

-Outlook Express (Windows XP/Windows 2000)

-Microsoft Outlook

Check 2: If an e-mail software program does not operate properly, check

that the program's MAPI is enabled.

To enable MAPI, refer to the manual of the e-mail software program.

Check 3: If using an e-mail software program other than the ones listed above, select None (Attach Manually) when prompted to select a program and attach the scanned image manually.

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