Advanced Guide > Troubleshooting > MP Navigator EX Problems > Cannot Scan at the Correct Size

Cannot Scan at the Correct Size

Check 1: Make sure that the documents are placed correctly on the Platen.

Placing Documents

Check 2: Set Document Size to the actual document size and scan again.

If the matching size is not found, scan at a larger size and trim the image.

See the Toolbar (Trimming) in " Correct/Enhance Images Window " for details.

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Image 845
Canon MP550 manual Cannot Scan at the Correct Size, Placing Documents