Canon S300 - page 34

Troubleshooting
Problem Possible Cause TryThis
Alwaysuninstall the previous version of the printer driver before
installing the new version. See “Uninstalling the Printer Driver” on
page 45.
Previousor same
printer driver
version already
installed
Other
applications
running in the
background
Other open applicationson your computer can interfere with the
installation routine. Close allopen software applications before
reinstalling the printer driver. See “Installing the Printer Driver” on
page 43.
Installation not
starting
automatically
when CD is
inserted into
drive
WWIINNDDOOWWSS
Ifprinter driver installation did not start automatically when
you loaded the CD-ROM:
1.Double-click MMyy CCoommppuutteerron the Windows desktop,
then double-clickthe CCDD--RROOMMddrriivvee.
2.Double-click mmsseettuupp..eexxee.
Ifyou install the printer driver by clicking SSttaarrtt, then
RRuunn, specify the correct CD-ROM drive and file name
(xx::\\mmsseettuupp..eexxee, where xx isthe CD-ROMdrive).
MMAACCOOSS
Double-clickthe CCDD--RROOMMicon on your desktop.
CD-ROM drive not
specified
Normally, after you insertthe S300 CD-ROM, the setup window
displaysautomatically. If it does not:
WWIINNDDOOWWSS
1.Double-click MMyy CCoommppuutteerron the Windows desktop, then
double-clickthe CCDD--RROOMMddrriivvee.
2.Double-click mmsseettuupp..eexxee.
MMAACCOOSS
Double-clickthe CCDD--RROOMMicon on your desktop.
CD-ROM drive not
working properly WWIINNDDOOWWSS
Use WindowsExplorer to confirm that the CD-ROM is operating
normally:
1.From the desktop, double-click MMyy CCoommppuutteerr, then
CCDD--RROOMM.
2.If the files do not appear, refer to your Windows
documentation for more information.
MMAACCOOSS
Open the AAppppllee SSyysstteemm PPrrooffiilleerr, clickDDeevviicceessand VVoolluummeess,
then open the CD-ROM.
Cannot
installthe
printer driver
(continued)
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