Canon S300 manual Handling Error Messages

Troubleshooting

Problem Possible Cause Try This

Meaningless characters printed (continued)

Previous print job	If a previous print job was paused before it was printed, turn the
paused before it	printer and the computer off, then back on again, or
was finished	WINDOWS

1. Click Start, then Settings, then Printers.

2.Double-click Canon S300 and cancel any unfinished print jobs.

		MAC OS
		On your keyboard, press the Apple Command key (	) and
		the period key (.) at the same time. The print job will be
		cancelled and the paper ejected.
Incorrect printer	Verify that the S300 is the selected printer. See “Selecting the S300
driver selected	Printer for Use” on page 2.
Bad (corrupted)	Create the document again and print it. If it prints successfully, the
file	original file was corrupted.

Handling Error Messages

Problem	Possible Cause	Try This
Printer does	When a printer error occurs, the POWER lamp flashes green and orange. Count the number
not print/	of orange flashes between green flashes to determine and resolve the problem:
flashing lamp
on printer	Alternately	1. Turn the printer off, and unplug it from the power outlet.
	flashes green and	2. Plug the printer in again, and turn it back on.
	orange (service
		If the error message persists after restarting the printer, contact the
	error)
		Customer Care Center.
	2 orange flashes	If printer is out of paper, load a stack of paper in the paper rest.
	(paper is out or	Ensure the paper is loaded correctly, then press the RESUME/CANCEL
	not feeding	button on the printer.
	correctly)	If the paper is jammed, turn the printer off and clear the jam, then
		press the RESUME/CANCEL button. See “Paper jams in the printer” on
		page 29. For tips on loading media, see “Loading Paper and Other
		Media” on page 4.

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