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Canon WFT-E2 II Enable, Address, Open system, Passive mode, Is the FTP server on, What to check on the FTP server, Is the FTP server working correctly

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Responding to Error Messages

41:Cannot connect to FTP server What to check on the transmitter

On the transmitter, does the FTP server’s IP address setting match the server’s actual address?

XConfigure the IP address on the transmitter to match the actual FTP server address. (p.30)

Are the transmitter and wireless LAN terminal configured with the same encryption key for authentication?

XThis error occurs if the encryption keys do not match when the authentication method for encryption is [Open system].

The setting is case-sensitive, so check upper- and lower-case characters. Make sure the correct encryption key for authentication is entered on the transmitter. (p.22)

On the transmitter, does the [Port number setting] for the FTP server match the actual port number of the FTP server?

XConfigure the same port number (usually 21) on the transmitter and FTP server. Configure the port number on the transmitter to match the actual FTP server port number. (p.30)

If only the FTP server’s [Server name] is configured on the transmitter, are the DNS server settings complete?

XIf the FTP server’s [Address] setting is not configured on the transmitter, enable use of the DNS server on the transmitter and enter its address. (p.25) Make sure the FTP server name is entered correctly. (p.30)

What to check on the FTP serverIs the FTP server working correctly?

XConfigure the computer correctly to function as an FTP server.

XIf applicable, ask your network administrator for the FTP server address and port number, and then enter them on the transmitter.

Is the FTP server on?

XTurn the FTP server on. The server may have been turned off because of an energy- saving mode.

On the transmitter, does the FTP server’s IP address setting (in [Address]) match the server’s actual address?

XConfigure the IP address on the transmitter to match the actual FTP server address. (p.30)

Is a firewall or other security software enabled?

XSome security software uses a firewall to restrict access to the FTP server. Change the firewall settings to allow access to the FTP server.

XYou may be able to access the FTP server by setting [Passive mode] to [Enable] on the transmitter. (p.68)

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Contents

To EOS-1DMark III or EOS-1DsMark III Users INSTRUCTION MANUAL Introduction Page Conventions Used in this Manual Chapter List Contents Managing Settings Information Using External Media Using GPS Devices Troubleshooting 10 Reference Areas of Use and Restrictions Page Safety Warnings Warning Preventing Serious Injury or Death Caution Preventing Injury or Equipment Damage Nomenclature Attaching to the Camera Open the terminal cover on the camera Subsequent Organization of This Manual Page Basic Network Settings Getting Ready Displaying the Connection Wizard Auto power off Off Turn the camera on Display the transmitter menu • FTP trans Computer Operating Systems FTP trans •EOSUtility • WFTserver • LinkedShot For further instructions on [LinkedShot], refer to page 61 of this manual Wireless LAN The [Wireless LAN setup method] screen is displayed [Connect with wizard]: See p.21 [WPS (PBC mode)]: See p.23 [WPS (PIN mode)]: See p.24 Using the Wizard to Establish a Connection Connect with wizard Select [Connect with wizard] Connect with wizard Key index WPS Connections (PBC Mode) WPS Connections (PIN Mode) Configuring Network Settings FTP trans WFTserver Switching to other input areas Moving the cursor Entering text Deleting text Confirming entries Page Transferring Images to an FTP Server Configuring FTP Communication Settings Disable Auto assign Port number setting Passive mode Login method Target folder Automatic Image Transfer After Each Shot In [WFT settings], select [Set up] Select [Automatic transfer] Take the picture 1 In [WFT settings], select [Set up] 2 Select [Transfer type/size] 3 Select the size and type of images to transfer Larger/smaller JPEG Smaller JPEG Transferring Images Individually For instructions on creating and registering captions, refer to page In [WFT settings], select [Transfer with caption] Transfer with caption 3 Select a caption Caption Batch Transfer 4 Transfer the images Protect images Erase images Format Select [Sel.n] Select [Folder images not transfer’d] Select a folder Transfer the images Select [All image] Select [Card images not transferred] Checking Image Transfer History Viewing Transferred Images Page Remote Capture Using EOS Utility Page Connect MAC address IP address Confirm settings Preferences Basic Settings Add WFT Pairing Software to the Startup folder Using EOS Utility Page Using WFT Server Set up WFT server settings WFT account User Displaying WFT Server Viewing Images Download images to the computer Return Remote Capture [Camera control] Set the lens focus mode switch to Display Live View image Manually adjust the focus Configure the shooting settings Viewer Remote Capture [Simple control] Remote Capture Page Linked Shooting Setting Up Linked Shooting 5 Set up the master camera Master 6 At this point, switch to setting up the slave cameras Check the number of slave cameras Establish the connection Arranging the Slave Cameras Managing Settings Information Checking Settings Changing Settings Security Destination address Configured in [FTP server] [Directory structure] Camera Target folder Saving and Loading Settings 6 Select [Save] Change file name 1 Select [Load settings] Select the settings file Load the settings file Using External Media Connecting External Media 5 Select [OK] Power Management Power saving Enable Choosing Recording Media When Shooting Record func Folder On the [5] tab, select [Record func+media/folder sel.] Record/play Select location for DCIM folder Create folder Copying Images Backing Up on External Media Select the method of backup 1 Select [Quick backup] 2 Select the source memory card 3 Select [Start] 4 Select [OK] Where the DCIM Folder is Stored /09103102 Backup Quick backup 1 Select [Backup] Select [Create folder] Enter the [Folder name] Select [Start] Select [OK] Page Using GPS Devices Connecting GPS Devices with a USB Cable Plug the GPS device into the USB port Do not turn the GPS device on until step 3 Select [G S] 6 Take the picture Check the GPS data Page Connecting GPS Devices via Bluetooth Attach the Bluetooth unit 2 In [WFT settings], select [USB device connec.] 3 Select [Bluetooth] 6 Establish a wireless connection between the G S device and Bluetooth unit 8 When the confirmation message is displayed, select [OK] Connecting 9 Take the picture 10Check the G S data Page Troubleshooting Responding to Error Messages 11: Connection target not found Is the pairing software running Open system 12: Connection target not found Are the target computer and wireless LAN terminal on 22:No response from DNS server What to check on the transmitter What to check on the DNS server Is the DNS server on Is the DNS server working correctly What to check on the network as a whole 24:No response from proxy server What to check on the transmitter Address What to check on the proxy server Is the proxy server on Is the proxy server working correctly 25: Another terminal has set the same IP address 26:No response from DHCP server What to check on the transmitter 31: USB connection disconnected Has the USB cable been disconnected USB device connec Is the USB device on 32: Incompatible USB device 41:Cannot connect to FTP server What to check on the transmitter What to check on the FTP server Is the FTP server working correctly Is the FTP server on Is a firewall or other security software enabled Are you connecting to the FTP server via a broadband router 42:FTP server rejected connection What to check on the FTP server Is the FTP server configured to restrict access to only some IP addresses Have you exceeded the maximum number of FTP server connections 44: Cannot disconnect FTP server. Error code received from server On the transmitter, is the [Login name] entered correctly On the transmitter, is the [Login password] entered correctly Do the user rights for the FTP server allow reading, writing, and log access The connection was terminated by the FTP server Do user rights allow access to the target folder on the FTP server 47: Image file transfer completion not confirmed by FTP server 51: Connection with Bluetooth unit lost Is the Bluetooth unit too far from the GPS device Is the GPS device on 52: Bluetooth unit not found 61: Same SSID wireless LAN terminal not found What to check on the wireless LAN terminal Is the wireless LAN terminal on 62: No response from wireless LAN terminal Is the transmitter configured for communication in infrastructure mode 63: Wireless LAN authentication failed Shared key WPA-PSK WPA2-PSK 64: Cannot connect to wireless LAN terminal 66: Incorrect wireless LAN encryption key 67: Incorrect wireless LAN encryption method 68:Cannot connect to wireless LAN terminal. Retry from the beginning Are you attempting to establish the connection near the wireless LAN terminal 71: Cannot connect to slave cameras Are the slave cameras too far from the master camera 72: Cannot connect to the master camera Is the master camera too far from the slave cameras 81: Wired LAN connection lost Wireless LAN Notes Checking Network Settings Page Reference Creating and Registering Captions Specifications Model Number Page Page Page Statement on EC directive Page Index Page CANON INC