Having a Problern? (TroubHeshooting)

1.My door will not close and the light bulbs blink on my motor unit: The safety reversingsensor must be connected and aligned correctly before the garage door opener will move in the down direction_

-Verify the safety reversing sensors are properly installed, aligned and free of any obstructions.Refer, to installation Step ! 1 Install The Protector Systen_

-Check diagnostic LED for flashes on the motor unit then refer to the Diagnostic Chart on the following

page

2 My remotes will not activate the door:

-Verify your Motion Detecting Control Console is not blinking If it is blinking deactivate the Lock Mode following the instructions for Using the Wall Mounted Door Control

Reprogram remotes following the programming instructions Refer to Programming

If remote will still not activate your door check diagnostic LED for flashes on motor unit then refer to Diagnostic Chart on the following page

3.My door reverses for no apparent reason: Repeat safety reverse test after adjustments to force or travel limits The need for occasional adjustment for the force and limit settings is normal Weather conditions in particular can affect door travel

o Manually check door for balance or any binding problems

. Refer to Adjustment Step 2, Adjust the Force

4.My door reverses for no apparent reason after fully closing and touching the floor: Repeat safety reverse test after adjustments to force or travel limits. The need for occasional adjustment for the force and limit settings is normal., Weather conditions in particular can affect door travel,.

•Refer to Adjustment Step 1, Adjust the UP and DOWN Travel Limits..

5.My lights will not turn off when door is open:

. The garage door opener is equipped with a security light feature° This feature activates the light on when the safety reversing sensor beam has been obstructed Refer to Operation section; Using the Wall Mounted Door Control, Light Feature

Bell Wire

Sending Eye Salety

Receiving Eye

Reversing Sensor

Safely

Reversing Sensor

(Amber indicator Ugh1)

(Green

indicator Light)

6 My motor unit hums briefly:

•First verify that the trolley is against the stop bolt

o Release the door from the opener by pulling the Emergency Release Rope

°Manually bring the door to a closed position

°Loosen the belt by adjusting the outer nut 4 to 5 turns This relieves the tension

°Run the motor unit from the remote control or control console The trolley should travel towards the door and stop If the trolley reengages with the door pul! the Emergency Release Rope to disengage

T[olle

_"_ t-1f4"

(3 18 cm)

•Re-Tightenthe outer nut until the trolley spring is approximately I-1/4"(3,,18 em) in length,

•If the trolley does not move away from the bolt, repeat the steps above,,

7.Battery status LED is not lit properly:

•Check battery connections,,

35

Page 34 Page 36
Page 35
Image 35
Chamberlain WD962KLD Having a Problern? TroubHeshooting, My remotes will not activate the door, My motor unit hums briefly
Page 34 Page 36

WD962KLD, WD962KD specifications

The Chamberlain WD962KD and WD962KLD are powerful garage door opener models designed to provide homeowners with advanced technology, convenience, and reliability. Both models come equipped with smart features that make them stand out in the market.

One of the primary features of the WD962KD and WD962KLD is the powerful 1.25 HP motor. This robust motor ensures that even the heaviest garage doors can be opened and closed smoothly without straining the system. The WD962KLD model, in particular, features a DC motor, which not only offers silent operation but also enhances energy efficiency.

Both garage door openers are equipped with Chamberlain's patented MAX Lift Power System. This innovative technology delivers optimal lifting force and steady performance, making the opening and closing cycle faster and more efficient. The models are compatible with various types of garage doors, including sectional, one-piece, and up-and-over doors, providing versatility to suit different homeowners' needs.

Security is a major concern for homeowners, and Chamberlain addresses this with its advanced security features. The WD962KD and WD962KLD come with the MYQ technology, allowing users to monitor and control their garage door from anywhere using their smartphones. The app notifies users about the door's status in real time, providing peace of mind.

Another essential characteristic is the built-in battery backup feature. This ensures that even during power outages, homeowners can still operate their garage doors without hassle. The WD962KLD model goes one step further with its integrated lighting system that illuminates the garage area, enhancing safety and visibility when entering or exiting.

Installation is made easy with the included Quick-Install bracket system, which simplifies the setup process. The smooth operation is further complemented by the silent operation chain drive, ensuring minimal noise during usage, which is perfect for homes that are attached to the garage.

Furthermore, both garage door openers come with remote controls featuring a range of up to 1500 feet, enabling users to open their garage door from a significant distance. The keypad entry system offers an added layer of convenience and security, allowing for keyless access.

In summary, the Chamberlain WD962KD and WD962KLD garage door openers combine advanced technologies and user-friendly features to deliver a premium experience. With robust motors, smart technology, enhanced security options, and easy installation, these models are an excellent choice for homeowners looking to upgrade their garage door systems.
Top Page Image Contents