Safety Reversing Sensor

Diagnostic Charf

Safety reversing sensors wire open (broken

or disconnected).

OR

Safety reversing sensors wire shorted or black/ white wire reversed.

Door control or wire shorted,

Safety reversing sensors slightly misaligned (dim or flashing LED).

Possible RPM sensor failure. Unplug to reset.

Your garage door opener is programmed with self-diagnostic

capabilities The "Learn" buttorJdiagnostic LED will flash a number of times then pause signifying it has found a potential issue Consult Diagnostic Chart below.

0Symptom: One or both of the Indicator lights on the safety reversing sensors do not glow steady.

*inspect sensor wires for a short (staple in wire), correct wiring polarity (black/white wires reversed), broken or disconnected wires, replace/attach as needed

-Disconnect alI wires from back of motor unit

o Remove sensors from brackets and shorten sensor wires to 1-2 ft (30-60 cm) from back each of sensor_

o Reattach sending eye to motor unit using shortened wires, If sending eye indicator light glows steadily, attach the receiving eye

. Align sensors, if the indicator lights glow replace the wires for the sensors, If the sensor indicator lights do not light, replace the safety reversing sensors,

0Symptom: LED is not lit on door control

•Inspect control console/wires for a short (staple in wire), replace as needed,

-Disconnect wires at door control, touch wires together If motor unit activates, replace door control.

-If motor unit does not activate, disconnect door control wires from motor unit Momentarily short across red and white terminals with jumper wire If motor unit activates, replace door control wires

0Symptom: Sending indicator fight glows steadily, receiving indicator fight is dim or flashing.

•Realign receiving eye sensor, clean lens and secure brackets,

= Verify door track is firmly secured to wall and does not move

0Symptom: RPM Sensor = Short travel 6-8"(15-20 cm).

. Unplug unit to reset Try to operate motor unit, check diagnostic code.

-If it is still flashing 5 times and motor unit moves 6-8" (15-20 cm), replace RPM sensor

•If motor unit doesn'toperate, motor unit is overheated_ Wait 30 minutes and retry, If motor unit still wilt not operate replace logic board,

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Chamberlain WD962KD Diagnostic Charf, Possible RPM sensor failure. Unplug to reset, Symptom LED is not lit on door control
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WD962KLD, WD962KD specifications

The Chamberlain WD962KD and WD962KLD are powerful garage door opener models designed to provide homeowners with advanced technology, convenience, and reliability. Both models come equipped with smart features that make them stand out in the market.

One of the primary features of the WD962KD and WD962KLD is the powerful 1.25 HP motor. This robust motor ensures that even the heaviest garage doors can be opened and closed smoothly without straining the system. The WD962KLD model, in particular, features a DC motor, which not only offers silent operation but also enhances energy efficiency.

Both garage door openers are equipped with Chamberlain's patented MAX Lift Power System. This innovative technology delivers optimal lifting force and steady performance, making the opening and closing cycle faster and more efficient. The models are compatible with various types of garage doors, including sectional, one-piece, and up-and-over doors, providing versatility to suit different homeowners' needs.

Security is a major concern for homeowners, and Chamberlain addresses this with its advanced security features. The WD962KD and WD962KLD come with the MYQ technology, allowing users to monitor and control their garage door from anywhere using their smartphones. The app notifies users about the door's status in real time, providing peace of mind.

Another essential characteristic is the built-in battery backup feature. This ensures that even during power outages, homeowners can still operate their garage doors without hassle. The WD962KLD model goes one step further with its integrated lighting system that illuminates the garage area, enhancing safety and visibility when entering or exiting.

Installation is made easy with the included Quick-Install bracket system, which simplifies the setup process. The smooth operation is further complemented by the silent operation chain drive, ensuring minimal noise during usage, which is perfect for homes that are attached to the garage.

Furthermore, both garage door openers come with remote controls featuring a range of up to 1500 feet, enabling users to open their garage door from a significant distance. The keypad entry system offers an added layer of convenience and security, allowing for keyless access.

In summary, the Chamberlain WD962KD and WD962KLD garage door openers combine advanced technologies and user-friendly features to deliver a premium experience. With robust motors, smart technology, enhanced security options, and easy installation, these models are an excellent choice for homeowners looking to upgrade their garage door systems.
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