Chauvet DMX 60 user manual Warranty Information

Warranty Information

We take great pride in the quality, value and performance of our products and believe that it should offer you trouble free operation throughout its lifetime providing you take care to follow the simple instructions in this manual.

LIMITED WARRANTY USA

a)CHAUVET provides, from the date of purchase, to the original purchaser, a 24-month limited warranty on all DMX products, a 12-month limited warranty on special effect fixtures and controllers and a 3-month limited warranty on items with an “NV” prefix. This limited warranty covers manufacturing defects in material and workmanship only. At the time of service, the owner will need to be able to provide evidence of date and place of purchase and serial number.

b)CHAUVET does not cover damage or failure caused by abuse, misuse, faulty installation, improper maintenance, or any repairs not carried out by CHAUVET.

c)Items which are not covered by warranty are those considered as parts which are prone to failure due to general wear and tear. For example – lamps, fuses, brushes and belts. Laser diodes carry a (90day) warranty. For foggers, see user manual.

d)There will be no obligations or liability on the part of CHAUVET for consequential damages arising from the use of the product or any indirect damages with respect to loss of property, revenue, or costs for removal, installation, or re- installation.

e)For warranty service the product must be reported to CHAUVET to receive a unique RA# (returns authorization number) and at that time you will be advised of where to send the faulty product.

f)All shipping charges for returns should be pre-paid. If the requested repairs or service are within the terms of this warranty then the item will be returned to you on completion without any charge. The unit must be in its original packaging with any original accessories. CHAUVET will not be responsible or accept any liabilities for any loss or damage to additional items which are sent with returned product.

g)If this product is not covered under the terms of this warranty, CHAUVET will advise you of the costs to carry out any repairs necessary and the unit will be shipped to you on receipt of payment for the work including the return freight charges.

h)Please allow 2 to 4 weeks for return of your product. Under normal circumstances we try to ensure we carry out warranty repairs within 5 working days. We cannot be held responsible for delays in shipping.

Title	First Name				Initials	Last Name
Address							Apt.
City					State	Or Province
Country				Zip Code		Or Postal Code	Date of Birth
e-mail						Telephone # (include area code)
Date of		Purchase Price
Purchase		(before tax)	Model			Serial #

Dealer

City

Country

	CHAUVET U.S.A.
	Warranty Registration
	3000 North 29th Ct.
To return via fax: 954-929-5560	To return via mail: Hollywood, FL 33020 U.S.A.

2