How Do I Set Up My High-Speed Internet Access Account?

How Do I Set Up My High-Speed Internet Access Account?

Before you can use your cable modem gateway, you need to have a high-speed Internet access account. If you do not have a high-speed Internet access account, you need to set up an account with your local service provider. Choose one of the following two options.

I Do Not Have a High-Speed Internet Access Account

If you do not have a high-speed Internet access account, your service provider will set up your account and become your Internet Service Provider (ISP). Internet access enables you to send and receive e-mail, access the World Wide Web, and receive other Internet services.

You will need to give your service provider the following information:

The serial number of the modem

The Media Access Control (MAC) address of the modem

The WLAN data MAC address of the modem

These numbers appear on a bar code label located on the cable modem gateway. The serial number consists of a series of alphanumeric characters preceded by S/N. The MAC address consists of a series of alphanumeric characters preceded by MAC. The WAN Data MAC address consists of a series of alphanumeric characters preceded by WAN DATA MAC. See the following illustration of a sample label. The following illustration shows a sample bar code label.

Write down these numbers in the space provided here.

Serial Number _______________________

MAC Address ________________________

WAN DATA MAC Address ________________________

4011533 Rev A

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