Cisco Systems 78-10588-03 manual Troubleshooting, Problem Probable Cause Solution

Chapter 3 Installing the Chassis

Troubleshooting

Troubleshooting

If trouble occurs during installation, check Table 3-2 for a list of troubleshooting tips. If the solution is not in the table, contact your Cisco service representative.

Table 3-2 Troubleshooting Tips

Problem	Probable Cause	Solution
No power	No power is coming from the	Turn on power.
	outlet.
	Power cables are loose.	Check and reseat cables.
	Power supply modules are not	Fully engage modules.
	engaged.
Power alarm	No power is coming from one	Turn on power.
	outlet.
	One power cable is loose.	Check and reseat cables.
	Power supply fuse is blown.	Check and replace fuse.
Not	Local channel is not online.	Place local channel online.
receiving
	Fiber-optic connectors are loose.	Check and reseat connectors.
local data
	Tx-Rx connectors are not matched.	Switch Tx-Rx connectors.
	Connectors are dirty or blown.	Clean or replace connectors.
	Local cables are not properly	Trace and properly connect cables.
	seated.
	Local link power exceeds budget.	Troubleshoot and retest local link.
	Channel card is not connected.	Connect all required optical fiber cables to the
		channel card.
	Fiber links are dirty or blown.	Clean or replace fiber cables.

	Cisco Metro 1500 Series Hardware Installation Guide
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