C H A P T E R 11

Quality Monitoring and Statistics Gathering

The Data Border Element (DBE) deployment of the Integrated Session Border Controller (SBC) has a main objective in supporting quality monitoring and statistics reporting. The DBE supports generation of event messages detailing significant events that occur on each call. In addition, the DBE supports generation of correct billing, call usage and detail records.

Some of the monitoring events that the DBE tracks and reports are as follows:

Checking on occurrence of hung calls using the H.248 Network Quality Alert event.

Reporting on congestion events and critical status changes, such as a resource shortage or performance degradation, quality degradations of media streams, and service level agreement (SLA) violations.

Reporting media timeout while the association with the controller is down.

Enabling H.248 event storage and reporting.

Detecting media gateway controller (MGC) failure.

For a complete description of commands used in this chapter, see the Cisco IOS Integrated Session Border Controller Command Reference.

Contents

Billing and Call Detail Records, page 11-2

congestion-threshold Command, page 11-2

DBE Status Notification, page 11-2

Enhanced Event Notification and Auditing, page 11-2

H.248 Network Package Quality Alert Event and Middlebox Pinhole Timer Expired Event, page 11-5

Provisioned Inactivity Timer, page 11-6

ServiceChange Notification for Interface Status Change, page 11-6

Cisco IOS XE Integrated Session Border Controller Configuration Guide for the Cisco ASR 1000 Series Aggregation Services Routers

 

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Cisco Systems ASR 1000 manual Quality Monitoring and Statistics Gathering, 11-1