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11 Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical

assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/techsupport

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

The Product Documentation DVD is a comprehensive library of technical product documentation on a portable medium. The

DVD enables you to access multiple versions of installation, configuration, and command guides for Cisco hardware and

software products. With the DVD, you have access to the same HTML documentation that is found on the Cisco website

without being connected to the Internet. Certain products also have .PDF versions of the documentation available.

The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct

customers) can order a Product Documentation DVD (product number DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco

Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at

this URL:

http://www.cisco.com/go/marketplace/

Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 5:00 p.m. (0800 to 1700) PDT by calling

1 866 463-3487 in the United States and Canada, or elsewhere by calling 011 408 519-5055. You can also order documentation

by e-mail at tech-doc-store-mkpl@external.cisco.com or by fax at 1 408 519-5001 in the United States and Canada, or

elsewhere at 011 408 519-5001.

12 Documentation Feedback

You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with

the technical documents on Cisco.com.

You can submit comments about Cisco documentation by using the response card (if present) behind the front cover of your

document or by writing to the following address:

Cisco Systems

Attn: Customer Document Ordering

170 West Tasman Drive

San Jose, CA 95134-9883

We appreciate your comments.