Cisco TelePresence SX20 Quick Set

Administrator guide

Table of contents

Introduction

Web interface

Advanced settings

Appendices

 

20

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Upgrading the system software

From the Upgrade Software page you can initiate software upgrades and add a release key and option keys.

Software versions

This video conference system is using TC software.

NOTE: Contact your system administrator if you have questions about the software version.

Software release notes and upgrade files

For a complete overview of the news and changes, we recommend reading the Software Release Notes (TC5).

Go to: http://www.cisco.com/en/US/products/ps11424/ tsd_products_support_series_home.html

Downloading new software

For software download, go to: http://www.cisco.com/cisco/ software/navigator.html

Release key

The release key is required to be able to use the released software. A new release key is required for every major software release (e.g. from TC4.x to TC5.x).

Contact your Cisco representative to obtain the release key.

Option keys

Option keys allow for extended functionality of the system. The keys are required to activate the optional functionality. You may have several option keys in your system.

1. Add the release and option keys

Contact your Cisco representative to obtain the required key(s). To add a release key and one or more option keys, complete the following steps:

i.Enter the Release Key and press Add. Key format: “1TC005-1-0C22E348” (each system has a unique key).

2. Upgrade the software on the codec

i. Before you can start the upgrade you must download

the software upgrade file. The file format is

“s52010tc5_1_0.pkg” (each software version has a

unique file name).

ii. Press Browse... and select the .PKG file.

iii. Press Upgrade to start the installation.

The available options are:

•Premium resolution

•MultiSite

•Dual display

Contact your Cisco representative to obtain the option keys.

Maintenance

Software Upgrade

Certificate Management

Audit Certificate

User Administration

Restart

Factory Reset

ii.Enter the Option Key and press Add. Key format: “1N000-1-AA7A4A09” (each system has a unique key).

iii.If you have more than one option key, repeat step ii for all of them.

iv. Allow the installation process to complete. It may take

up to 30 minutes. You can follow the progress on the

web page.

The system reboots automatically after the installation,

and the connection to the web interface is lost.

If you want to continue working with the web interface

you must re-establish the connection and sign in

anew.

D14908.01 SX20 Administrator Guide (TC5.1) 2012 FEBRUARY © 2012 Cisco Systems, Inc. All rights reserved.

www.cisco.com