Cisco TelePresence SX20 Quick Set

Administrator guide

Table of contents Introduction

Web interface Advanced settings Appendices

 

37

 

 

 

 

 

 

 

 

The FacilityService settings

FacilityService Service [1..5] Type

Up to five different facility services can be supported simultaneously. With this setting you can select what kind of services they are.

A facility service is not available unless both the FacilityService Service Name and the FacilityService Service Number settings are properly set.

Only FacilityService Service 1 with Type Helpdesk is available on the Touch controller. Facility services are not available when using the remote control and on-screen menu.

Requires user role: ADMIN

Value space: <Other/Concierge/Helpdesk/Emergency/Security/Catering/ Transportation>

Other: Select this option for services not covered by the other options.

Concierge: Select this option for concierge services.

Helpdesk: Select this option for helpdesk services.

Emergency: Select this option for emergency services.

Security: Select this option for security services.

Catering: Select this option for catering services.

Transportation: Select this option for transportation services.

Example: FacilityService Service 1 Type: Helpdesk

FacilityService Service [1..5] Name

Set the name of each facility service. Up to five different facility services are supported.

A facility service is not available unless both the FacilityService Service Name and the FacilityService Service Number settings are properly set.

Only FacilityService Service 1 is available on the Touch controller, and its Name is used on the facility service call button. Facility services are not available when using the remote control and on-screen menu.

Requires user role: ADMIN

Value space: <S: 0, 255>

Format: String with a maximum of 255 characters.

Example: FacilityService Service 1 Name: ""

FacilityService Service [1..5] Number

Set the number for each facility service. Up to five different facility services are supported.

A facility service is not available unless both the FacilityService Service Name and the FacilityService Service Number settings are properly set.

Only FacilityService Service 1 is available on the Touch controller. Facility services are not available when using the remote control and on-screen menu.

Requires user role: ADMIN

Value space: <S: 0, 255>

Format: String with a maximum of 255 characters.

Example: FacilityService Service 1 Number: ""

FacilityService Service [1..5] CallType

Set the call type for each facility service. Up to five different facility services are supported.

A facility service is not available unless both the FacilityService Service Name and the FacilityService Service Number settings are properly set.

Only FacilityService Service 1 is available on the Touch controller. Facility services are not available when using the remote control and on-screen menu.

Requires user role: ADMIN

Value space: <Video/Audio>

Video: Select this option for video calls.

Audio: Select this option for audio calls.

Example: FacilityService Service 1 CallType: Video

D14908.01 SX20 Administrator Guide (TC5.1) 2012 FEBRUARY © 2012 Cisco Systems, Inc. All rights reserved.

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