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Cisco Systems IOS XR manual Obtaining Additional Publications and Information

Models: IOS XR

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Preface

Obtaining Additional Publications and Information

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)

EMEA: +32 2 704 55 55

USA: 1 800 553-2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

•Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

Cisco IOS XR Routing Configuration Guide

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Cisco Systems IOS XR manual Obtaining Additional Publications and Information, Submitting a Service Request
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IOS XR specifications

Cisco Systems IOS XR is an advanced operating system designed specifically for high-performance routers and service provider networks. It serves as the backbone for many of Cisco's high-end routing platforms, enabling service providers to manage their networks with increased efficiency, flexibility, and scalability.

One of the main features of IOS XR is its modular architecture. This allows for the independent operation of various components within the OS, facilitating the deployment of new features and updates without affecting the overall stability of the system. This modularity ensures that service providers can implement rapid changes and enhancements while maintaining service continuity.

Another characteristic of IOS XR is its support for 64-bit architecture, which provides enhanced performance and the ability to manage larger amounts of data. This is particularly beneficial for service providers that deal with high traffic volumes and require robust data processing capabilities. The utilization of 64-bit technology also enables the operating system to utilize memory more efficiently, allowing for greater scalability.

IOS XR incorporates advanced technologies such as Distributed System Architecture (DSA) and Multiple Routing Instances (Merging Routes). DSA allows for the distribution of routing processes across multiple hardware resources, maximizing performance and redundancy. Multiple Routing Instances enable operators to create separate logical routing tables for different services, improving isolation and efficiency in managing network traffic.

The operating system also focuses heavily on security, featuring extensive encryption methods and access controls to safeguard network resources. IOS XR supports various authentication protocols, ensuring secure access to routers and switches. In addition, the OS includes comprehensive logging and monitoring capabilities, allowing network administrators to track activities and respond quickly to potential threats.

Another critical aspect of IOS XR is its adherence to the principles of service-oriented architecture (SOA). This approach permits the development of applications and services that can operate independently, fostering innovation and enabling service providers to tailor their offerings based on customer demands.

Ultimately, Cisco IOS XR is a powerful, reliable operating system that meets the complex needs of modern telecommunications networks. With its focus on modularity, performance, security, and scalability, it enables service providers to deliver high-quality, resilient services to their customers while efficiently managing network resources. As the industry continues to evolve, IOS XR remains a vital tool for those aiming to stay competitive in the ever-changing landscape of networking.