Cisco Systems MD-110 manual Notification, Monitor, To test an external call with release transfer

Models: MD-110

1 42
Download 42 pages 58.93 Kb
Page 22
Image 22

Chapter 1 Ericsson MD-110 Serial Integration

Testing the Integration

 

 

Step 11

Under Message Waiting Indicators (MWIs), check Use MWI for Message

 

 

 

Notification.

 

 

Step 12

In the Extension field, enter x.

 

 

Step 13

Click the Save icon.

 

 

Step 14

Open the Status Monitor by doing one of the following:

 

 

 

In Internet Explorer, go to http://<server name>/web/sm.

 

 

 

Double-click the desktop shortcut to the Status Monitor.

 

 

 

In the Windows systray, right-click the Cisco Unity icon and click Status

 

 

 

Monitor.

 

 

 

 

 

 

 

To test an external call with release transfer

 

 

 

 

 

 

Step 1

From Phone 2, enter the access code necessary to get an outside line, then enter

 

 

 

the number outside callers use to dial directly to Cisco Unity.

 

 

Step 2

On the Status Monitor, note the port that handles this call.

 

 

Step 3

When you hear the opening greeting, enter the extension for Phone 1. Hearing the

 

 

 

opening greeting means that the port is configured correctly.

 

 

Step 4

Confirm that Phone 1 rings and that you hear a ringback tone on Phone 2. Hearing

 

 

 

a ringback tone means that Cisco Unity released the call and transferred it to

 

 

 

Phone 1.

 

 

Step 5

Do not answer Phone 1, and confirm that the state of the port handling the call

 

 

 

changes to “Idle.” This state means that release transfer succeeds.

 

 

Step 6

Confirm that, after the number of rings that the phone system is set to wait, the

 

 

 

call is forwarded to Cisco Unity and that you hear the greeting for Example

 

 

 

Subscriber. Hearing the greeting means that the phone system forwarded the

 

 

 

unanswered call and the call-forward information to Cisco Unity, which correctly

 

 

 

interpreted the information.

 

 

Step 7

On the Status Monitor, note the port that handles this call.

 

 

Step 8

Leave a message for Example Subscriber and hang up Phone 2.

 

 

Step 9

On the Status Monitor, confirm that the state of the port handling the call changes

 

 

 

to “Idle.” This state means that the port was successfully released when the call

 

 

 

ended.

 

 

Ericsson MD-110 Serial Integration Guide

 

 

1-10

 

 

OL-1290-01

 

 

 

 

Page 22
Image 22
Cisco Systems MD-110 manual Notification, Monitor, To test an external call with release transfer

MD-110 specifications

Cisco Systems MD-110 is a powerful communication solution designed to enhance enterprise voice and video capabilities, making it an integral component for organizations looking to streamline their communication infrastructure. This system is particularly beneficial for those utilizing Cisco's unified communications architecture, providing seamless integration and reliability.

One of the main features of the MD-110 is its support for both traditional and modern communication methods. It allows businesses to leverage VoIP (Voice over Internet Protocol) technology, facilitating high-quality voice calls over the internet. This capability significantly reduces overall communication costs while improving call clarity and reliability. The system also supports video conferencing, enabling organizations to host virtual meetings with high-definition video and audio quality, making remote collaboration more effective.

The MD-110 employs advanced technologies such as SIP (Session Initiation Protocol), which enables easy setup and management of voice and video calls. SIP provides flexibility in adding users and devices to the network, allowing businesses to scale their communication systems effortlessly as they grow. Furthermore, the integration of Cisco’s Collaboration tools enhances the user experience. Employees can access tools for messaging, presence, and file sharing all within the same ecosystem.

Security is another paramount characteristic of the MD-110. Cisco Systems emphasizes the need for robust security protocols, ensuring that voice and video communications are encrypted and protected from potential threats. Features such as secure dialing and monitoring tools help organizations maintain confidentiality and integrity in their communications.

Additionally, the system is designed for easy management and maintenance. Cisco's administration interface allows IT teams to monitor system performance, manage user accounts, and troubleshoot issues efficiently. This ease of management translates to less downtime and improved productivity throughout the organization.

In summary, Cisco Systems MD-110 is a versatile communication solution that combines traditional and advanced communication technologies. Its main features include support for VoIP and video conferencing, integration with Cisco Collaboration tools, robust security measures, and user-friendly management capabilities. This makes it an ideal choice for modern enterprises looking to enhance their communication capabilities while ensuring scalability and security.