Cisco Systems MD-110 manual Testing the Integration, To set up the test configuration

Models: MD-110

1 42
Download 42 pages 58.93 Kb
Page 21
Image 21

Chapter 1 Ericsson MD-110 Serial Integration

Testing the Integration

Testing the Integration

 

 

To test whether Cisco Unity and the phone system are integrated correctly,

 

 

perform the procedures in the order listed.

 

 

If any of the steps indicates a failure, see the following documentation as

 

 

appropriate:

 

 

The installation guide for the phone system

 

 

Cisco Unity Troubleshooting Guide

 

 

This integration guide

 

 

To set up the test configuration

 

 

 

 

Step 1

Set up two test extensions (Phone 1 and Phone 2) on the same phone system that

 

 

Cisco Unity is connected to.

 

Step 2

Set Phone 1 to forward calls to the Cisco Unity pilot number when calls are not

 

 

answered.

 

Step 3

In the Cisco Unity Administrator, go to Subscribers > Subscribers > Profile.

 

 

If Example Subscriber is not displayed, click the Find icon (the magnifying glass)

 

 

in the title bar, then click Find, and select Example Subscriber in the list that

 

 

appears.

 

Step 4

In the Extension field, enter the extension of Phone 1.

 

Step 5

Click the Save icon.

 

Step 6

In the navigation bar, click Call Transfer to go to Subscribers > Subscribers >

 

 

Call Transfer for Example Subscriber.

 

 

For more information on transfer settings, refer to the “Subscriber Template Call

 

 

Transfer Settings” section in the Help for the Cisco Unity Administrator.

 

Step 7

Under Transfer Incoming Calls, click Yes, Ring Subscriber’s Extension, and

 

 

confirm that the extension number is for Phone 1.

 

Step 8

Under Transfer Type, click Release to Switch.

 

Step 9

Click the Save icon.

 

Step 10

In the navigation bar, click Messages to go to Subscribers > Subscribers >

 

 

Messages for Example Subscriber.

 

 

Ericsson MD-110 Serial Integration Guide

 

 

 

 

 

 

OL-1290-01

 

 

1-9

 

 

 

Page 21
Image 21
Cisco Systems MD-110 manual Testing the Integration, To set up the test configuration