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Cisco Systems MD-110 manual Integration Description

Models: MD-110

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Chapter 1 Ericsson MD-110 Serial Integration

Integration Description

Integration Description

The Ericsson MD-110 integration uses a data link, which consists of an RS-232 serial cable connecting the phone system and the Cisco Unity server. The voice messaging lines from the phone system connect to the analog voice cards in the Cisco Unity server. The following illustration shows the required connections.

Figure 1-1 Connections Between the Phone System and Cisco Unity

Phone system

Cisco Unity server

RS-232 serial cable Analog lines

55423

The phone system sends the following information through the data link:

•The extension of the called party

•The reason for the forward (the extension is busy, does not answer, or is set to forward all calls)

•The extension of the calling party (for internal calls) or the phone number of the calling party (if it is an external call and the system uses caller ID)

Cisco Unity uses this information to answer the call appropriately. For example, a call forwarded to Cisco Unity is answered with the personal greeting of the subscriber. If the phone system routes the call to Cisco Unity without this information, Cisco Unity answers with the opening greeting.

		Ericsson MD-110 Serial Integration Guide
		Ericsson MD-110 Serial Integration Guide
	OL-1290-01			1-3
	OL-1290-01			1-3

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Cisco Systems MD-110 manual Integration Description, Connections Between the Phone System and Cisco Unity

Contents

Ericsson MD-110 Serial Integration Guide Ericsson MD-110 Serial Integration Guide Dual Phone System Integration Shutting Down or Restarting the Cisco Unity Server A-2 Audience PurposeOrganization ConventionsConvention Description Document Location Cisco Unity DocumentationWorld Wide Web Obtaining DocumentationDocumentation CD-ROM Ordering DocumentationDocumentation Feedback Technical Assistance Center To access Cisco.com, go to the following websiteObtaining Technical Assistance Cisco.comContacting TAC by Using the Cisco TAC Website Xii Integration Steps Integration OverviewRequirements Phone SystemCisco Unity Server Connections Between the Phone System and Cisco Unity Integration DescriptionIntegration Features Switch Parameter Required Setting Configuring Cisco Unity for the IntegrationTo confirm that the integration is enabled Go to System Licensing Licensed FeaturesTo enter port settings To enable extensions beginning with zeroChange the final digit to 1, so the line reads To program the phone system Programming the Phone SystemTransfer type Usage Is restartedTo set up the test configuration Testing the IntegrationNotification MonitorTo test an external call with release transfer To set up supervised transfer on Cisco Unity To test an internal call with release transferTransfer To return Example Subscriber to the default settings Set the Rings to Wait For field to Click the Save iconTo test supervised transfer Ericsson MD-110 Serial Integration Testing the Integration OL-1290-01 Dual Phone System Integration Overview Integration Steps When No Phone Systems Are InstalledEricsson MD-110 Serial Integration Guide Requirements Changing Cisco Unity Administrator SettingsTo specify switch settings for the traditional phone system To reach someone on the traditional phone system To specify switch settings for Cisco CallManagerGo to System Switch IP Switch To modify voice port settingsEricsson MD-110 Serial Integration Guide OL-1290-01 Changing the Number of Installed Ports Programs To reinstall the AV-Cisco Tapi service providerTo remove the existing AV-Cisco TSP Stop UnityRestart the Cisco Unity server To exit the Cisco Unity software from another computer Exiting the Cisco Unity SoftwareClick Shut Down or Restart Starting the Cisco Unity SoftwareClick Shut Down To shut down or restart the Cisco Unity serverTo start the Cisco Unity software from another computer Click Start Cisco UnityOL-1290-01 Phone System Integration To set the Port assignments in the Registry