Chapter 14 Using Notifications

Customizing Events

Where Customized Event Severity Is Displayed

When you customize event severity, it is reflected in all notifications—e-mail, SNMP traps, and syslog. Operations Manager uses only the event severity levels in the following table.

Table 14-3

Event Severity Levels and Values that Operations Manager Uses

 

 

 

 

 

 

 

Value that

Value That Operations Manager Writes to

 

 

Notifications

 

 

 

Operations Manager

 

 

 

 

 

Severity Level

 

Defines

E-Mail and SNMP Traps

Syslog Messages

 

 

 

 

 

Critical

 

0

0

2

 

 

 

 

 

Warning

 

1

1

4

 

 

 

 

 

Informational

 

2

2

6

 

 

 

 

 

You can specify a customized event severity level between 0 and 7. When generating traps, the severity level you specify for the event is stored in the CISCO-EPM-NOTIFICATION-MIB and is sent in all notifications.

Note When you customize event severity, Operations Manager continues to process the event based on its default severity. Also, severity levels 3 through 7 are undefined in Operations Manager.

You can quickly and easily restore the default name and severity for any and all events.

Customizing Event Description and Severity

Note Default event names are displayed on the Event Customization page. For default event severity, locate the event in Events Processed, page D-1.

Step 1 Select Notifications > Event Customization. The Event Customization page appears, displaying the information shown in the following table.

GUI Element

Description/Action

 

 

Number column

Numbers events serially from one.

 

 

Check box column

Select to customize an event.

 

 

Event Code column

Code number for the event. This number cannot be changed and is used to

 

map default names to customized names.

 

 

Default Description

Default description for the event. This description is not editable.

column

 

 

 

 

User Guide for Cisco Unified Operations Manager

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OL-10041-01

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Cisco Systems OL-10041-01 Where Customized Event Severity Is Displayed, Customizing Event Description and Severity, 14-20