Cisco Systems OL-25111-01 manual Installing, Uninstalling, and Upgrading Service Monitor

C H A P T E R 2

Installing, Uninstalling, and Upgrading

Service Monitor

This section contains the following topics:

•Preparing to Install Service Monitor, page 2-1

•Installing Cisco Unified Service Monitor, page 2-4

•Starting Cisco Unified Service Monitor, page 2-7

•Preparing to Upgrade to Service Monitor 8.6, page 2-7

•Upgrading to Service Monitor 8.6, page 2-11

•Uninstalling and Reinstalling Service Monitor, page 2-17

•Configuring Your System for SNMP Queries, page 2-19

Preparing to Install Service Monitor

To ensure a successful Service Monitor installation, do the following before you install Cisco Unified Service Monitor (Service Monitor):

•Make sure that your hardware and software meet the requirements for the server. See Server Requirements, page 1-2.

•Prepare the Service Monitor server for installation. See Preparing the Server, page 2-2.

•Verify that the ports that Service Monitor and Common Services use are not being used. See Ensuring That Required Ports Are Free, page 2-3.

•Gather information that you might need to provide during the Service Monitor installation. See Gathering Information to Provide During Installation, page 2-3.

Installation Guide for Cisco Unified Service Monitor

OL-25111-01 2-1