Appendix A User Inputs for Installation, Reinstallation, and Upgrade
Password Information
Step 3 Enter the new password for username.
Step 4 Start the daemon manager by entering the following at the command prompt:
net start crmdmgtd
Changing the Admin Password from Common Services
Step 1 Log in with username admin.
Step 2 Select Administration > Server Administration (Common Services) > Security > Local User Setup.
The Local User Setup page appears.
Step 3 Click Modify My Profile.
The My Profile window appears.
Step 4 Enter the password in the Password field.
Step 5
Step 6 Enter the
Step 7 Click OK.
Changing the casuser Password
Caution Changing the casuser password might cause Service Monitor credential failure when accessing a Unified Communications Manager version 4.x system for which Windows authentication is configured. Be prepared to log into the Windows server where Unified Communications Manager is installed to update the casuser password to match the new casuser password that you enter.
Step 1 At the command prompt, enter:
NMSROOT\setup\support\resetCasuser.exe
Three options are displayed:
1.Randomly generate the password
2.Enter the password
3.Exit.
Step 2 Enter 2, and press Enter.
A message appears, prompting you to enter the password.
Step 3 Confirm the password.
If a local user policy is configured on the Service Monitor server and you enter a password that does not match the password policy, the application exits with an error message. For more information, see Setting up Local User Policy in the Common Services online help.
| Installation Guide for Cisco Unified Service Monitor |
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