Chapter 1 Prerequisites
Server and Client System Requirements
–Provisioning Manager
•Each product installed on one virtual machine, supporting up to 10,000 phones and 1,000 IP devices.
Note For more information, see Best Practices for Cisco Unified Communication Suite on Virtualization at the following website:
http://www.cisco.com/en/US/products/ps6535/prod_white_papers_list.html.
When setting up Service Monitor in a VMware environment, keep in mind the following guidelines:
•Resources must be reserved at 100% of requirements for the virtual machine.
•To use a licensed Service Monitor in a VMware environment, you must configure your virtual machine with a static MAC address.
Note You can run Service Monitor in Evaluation mode with a dynamic MAC address. However, before you can run a licensed copy of Service Monitor, you must set up a static MAC address.
To set up a static MAC address, do the following:
Step 1 Power down the virtual machine.
Step 2 In the Inventory panel, select the virtual machine.
Step 3 Click the Summary tab and then click Edit Settings.
Step 4 In the Hardware list, select Network Adapter.
Step 5 For MAC address, select Manual.
Step 6 Change the current MAC address of the virtual machine to a static MAC address in the following range: 00:50:56:00:00:00 to 00:50:56:3F:FF:FF.
When assigning a static MAC address, we recommend choosing a complex address. An example of a complex MAC address is 00:50:56:01:3B:9F. A less complex MAC address is 00:50:56:11:11:11, because of the repeating ones (1).
Installation Guide for Cisco Unified Service Monitor
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