Cisco Systems OL-25111-01 manual Uninstalling and Reinstalling Service Monitor

Chapter 2 Installing, Uninstalling, and Upgrading Service Monitor

Uninstalling and Reinstalling Service Monitor

MAC-Specific 1040 Sensor Configuration File—QOV001120FFCF18.CNF

In a MAC-specific configuration file, the default ID, A000, has been replaced by the sensor MAC address; the receiver DNS name is included, although an IP address could appear instead. The last updated date and time represent the last time that the configuration file was updated; this could be when the sensor registered with Service Monitor or when a user edited the configuration file from the Service Monitor user interface.

Receiver=qovr-weekly;;

ID=001120FFCF18

Image=SvcMonAB2_102.img

LastUpdated=11_13_2010-4_3_57.578

CDPGlobalRunState=true

SyslogPort=UDP:5666

SkinnyPort=TCP:2000

Uninstalling and Reinstalling Service Monitor

This section contains the following:

•Uninstalling Service Monitor, page 2-17

•Reinstalling Service Monitor, page 2-18

Uninstalling Service Monitor

Caution You must use the Cisco Unified Service Monitor uninstallation program to remove Service Monitor from your system. If you try to remove the files and programs manually, you can seriously damage your system.

Use this procedure to uninstall Service Monitor.

Step 1 As the local administrator, log in to the system on which Service Monitor is installed, and select Start >

All Programs > Cisco Unified Service Monitor > Uninstall Cisco Unified Service Monitor to start the uninstallation process.

Note If WMI Services are running on the system, a message is displayed stating that, for the uninstallation to proceed, the script will stop WMI Services, complete the uninstallation, and restart WMI Services. To continue, click Yes.

A confirmation dialog box is displayed.

Step 2 Click Yes if you want to proceed with uninstallation.

Step 3 Click Finish and restart your system.

Step 4 Delete any files that remain in the NMSROOT directory. NMSROOT is the directory where Service Monitor was installed; its default location is C:\Program Files\CSCOpx.

	Installation Guide for Cisco Unified Service Monitor
OL-25111-01		2-17