Chapter 2 Installing, Uninstalling, and Upgrading Service Monitor

Upgrading to Service Monitor 8.6

Note Occasionally, updated binary image files might be released. For the names of supported binary image files, see Cisco Unified Service Monitor 8.6 Compliance Matrix.

c.Click OK. Service Monitor stores the default configuration file locally and copies it to the TFTP servers that are configured in Service Monitor.

d.Copy the binary image file, SvcMonAB2_102.img, from NMSROOT\ImageDir on the Service Monitor server to the root location on the TFTP server. (NMSROOT is the directory where Service Monitor is installed; its default location is C:\Program Files\CSCOpx.)

e.Verify that the newly created QOVDefault.CNF file is on the TFTP server. If it is not, upload it to the root location on the TFTP server from the Service Monitor image file directory, NMSROOT\ImageDir. For examples of the configuration files, see Sample Cisco 1040 Sensor Configuration Files, page 2-16.

Note If you use Unified Communications Manager as a TFTP server, Service Monitor cannot copy configuration files to Unified Communications Manager due to security settings on the latter. You will need to manually upload the configuration file as described in Step 2e. After uploading the configuration file, reset the TFTP server on Unified Communications Manager. For more information, see Unified Communications Manager documentation.

Step 3 Wait a few minutes and verify that the Cisco 1040s have registered to Service Monitor. If they have not, reset the Cisco 1040s by disconnecting them from power and connecting them again.

Warning Before disconnecting a Cisco 1040 Sensor, read the regulatory compliance and safety information in Quick Start Guide for Cisco 1040 Sensor.

Sample Cisco 1040 Sensor Configuration Files

Service Monitor creates these files when you edit the configuration through the user interface and when a Cisco 1040 uses the default configuration file to register. These samples are provided to enable you to confirm that the contents of a sensor configuration file are correct.

Note Always use the Service Monitor user interface to edit sensor configuration files to ensure that Service Monitor functions properly. Do not edit Cisco 1040 Sensor configuration files on the TFTP server.

Default 1040 Sensor Configuration File—QOVDefault.CNF

In the default configuration file, the ID, A000, is a placeholder; an IP address or alternatively a DNS name is provided for the Receiver. The last updated data and time represent the last time that the default configuration was updated from the Service Monitor user interface.

Receiver=10.92.99.22;;

ID=A000

Image=SvcMonAB2_102.img

LastUpdated=11_16_2010-6_59_46.78

CDPGlobalRunState=true

SyslogPort=UDP:5666

SkinnyPort=TCP:2000

 

Installation Guide for Cisco Unified Service Monitor

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OL-25111-01

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Cisco Systems OL-25111-01 manual Sample Cisco 1040 Sensor Configuration Files
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OL-25111-01 specifications

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