Chapter 1 Prerequisites

Server and Client System Requirements

Table 1-1

Minimum Client Hardware and Software Requirements

 

 

 

Component

 

Minimum Requirement

 

 

Hardware/software

Color monitor with video card set to 256 colors (For optimum viewing on the Service

 

 

Monitor display, We recommend that you use the highest native resolution supported by

 

 

the client PC and monitor. A large, high-resolution display will also allow for less

 

 

scrolling through information presented and increase operator efficiency. The minimum

 

 

resolution recommended is 1440 x 900.)

 

 

Any PC or server platform with a Pentium IV processor, 1.0 GHz or greater, running one

 

 

of the following:

 

 

Windows XP Professional Service Pack 2

 

 

Windows 2003 Server (Standard and Enterprise Editions) without Windows

 

 

Terminal Services

 

 

Windows Server 2008 Enterprise Edition SP2

 

 

Windows Server 2008 Standard Edition SP2

 

 

 

Processor

 

Dual Core, 2 GHz minimum (Windows PC or Apple Mac)

 

 

 

Memory

 

2 GB RAM minimum

 

 

 

Browser

 

Microsoft Internet Explorer 8.x or 9.x

 

 

Firefox 3.6, 4.0 or 5.0

 

 

Note We strongly recommend that you use a browser from a client system to perform

 

 

day-to-day operations (for example, running reports). Use of Windows Terminal

 

 

Services, Remote Desktop, or VNC to perform day-to-day operations is not

 

 

recommended.

 

 

Adobe Flash Player 10 or later.

 

 

 

VMware Guidelines

Service Monitor supports VMware ESX 3.5 and ESXi 4.x. Service Monitor must have the same system resources available to it inside the virtualization environment that it has for a standard (nonvirtual) installation. When determining the performance of Service Monitor in your virtual setup, you must take into account that the VMware instance will use some system resources that would normally be available to Service Monitor in a standard installation. Additional requirements for running Service Monitor in a virtualization environment might vary with your environment and system load. For more information, see Best Practices for Cisco Unified Communication Suite on Virtualization at this URL:

http://www.cisco.com/en/US/products/ps6535/prod_white_papers_list.html

The following configurations are supported for Service Monitor in a virtual environment:

An instance of Service Monitor, supporting up to 45,000 phones

Each of these products installed on a separate virtual machine:

Operations Manager

Service Monitor

Service Statistics Manager

Installation Guide for Cisco Unified Service Monitor

 

OL-25111-01

1-5

 

 

 

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Cisco Systems OL-25111-01 manual VMware Guidelines, Component Minimum Requirement

OL-25111-01 specifications

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