Installation Guide for Cisco Unified Service Monitor
Americas Headquarters
Page
N T E N T S
Common Services Database Password A-9
Licensing Process B-3
OL-25111-01
Conventions
Audience
Convention
Product Documentation
Related Documentation
Obtaining Documentation and Submitting a Service Request
Preface Installation Guide for Cisco Unified Service Monitor
Prerequisites
Product Overview
Server Requirements
Server and Client System Requirements
Guidelines,
Description Specifications
Configuration Notes,
LAN Settings
Client Requirements
VMware Guidelines
Component Minimum Requirement
Prerequisites Server and Client System Requirements
Windows 2003 /Windows Server Features
Enabling and Disabling Fips on a Windows Server
Protocol Port Number Service Name
Port Usage
Port Protocol Number Service Name
50001 SOAPMonitor
OL-25111-01
Installing, Uninstalling, and Upgrading Service Monitor
Preparing to Install Service Monitor
Preparing the Server
NTP Configuration Notes
Gathering Information to Provide During Installation
Ensuring That Required Ports Are Free
Installing Cisco Unified Service Monitor
Page
For more information, see NTP Configuration Notes,
Starting Cisco Unified Service Monitor
Preparing to Upgrade to Service Monitor
Upgrade Paths
Backing Up Service Monitor Files and Database
Understanding the Effect an Upgrade Has on Your Data
Deleting Cisco 1040 Configuration Files from Tftp Servers
Preventing Extra Processing After Upgrade
Upgrading to Service Monitor
Configuring NTP
Upgrading to Service Monitor 8.6 from 8.0
OL-25111-01
Adding Service Monitor to Unified Communications Manager
Performing Post-Upgrade Configuration for Cisco 1040s
Sample Cisco 1040 Sensor Configuration Files
Default 1040 Sensor Configuration File-QOVDefault.CNF
Uninstalling Service Monitor
Uninstalling and Reinstalling Service Monitor
Uninstalling Service Monitor, Reinstalling Service Monitor,
Reinstalling Service Monitor
Configuring Your System for Snmp Queries
OL-25111-01
Configuring Users ACS and Local Rbac
Configuring Security
Configuring Security, Configuring Service Monitor,
Enabling SSL Between the Browser and the Server
Https//servernamehttps port
Configuring Service Monitor
OL-25111-01
Password Information
User Inputs for Typical Installation
Settings Value
Passwords, see Password Information
Fixing Problems That Can Occur After You Change Passwords
User Inputs for Custom Installation
A-7
Admin and guest
On passwords, see Password Information
Occur After You Change Passwords, page A-7
Existing passwords, leave the fields blank
Settings Value
Fixing Problems That Can Occur After You Change Passwords
Password Information
Password Rules for a New Installation
Password Changed Potential Problem Workaround
Password Rules for Reinstallation
Password Rules for an Upgrade Installation
Password Descriptions
Changing Passwords
Common Services Guest Password
Changing the casuser Password
Installation Guide for Cisco Unified Service Monitor
OL-25111-01
Licensing Overview, page B-1 Licensing Process, page B-3
Licensing Overview
Verifying License Status
Column
Column Description
Licensing Scenarios
Scenario What to Do
Licensing Process
Documentation and Submitting a Service Request
Licensing Messages
Obtaining a PAK
Registering a License File with Service Monitor
Obtaining a License File
Table B-2 License Registration Result
OL-25111-01
Service Monitor Integration Notes
Security Configuration with Cisco Secure ACS
Cisco Secure ACS Support
Common Services Local Login Module Authentication Roles
Role Description
Setting Up the Cisco Secure ACS Server
Configuring the System Identity User in Common Services
Changing the AAA Mode to ACS in Common Services
Assigning Roles to Users and User Groups in Cisco Secure ACS
Installation Guide for Cisco Unified Service Monitor
D E
IN-2
IN-3
IN-4