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OL-25111-01
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Installation Guide for Cisco Unified Service Monitor
OL-25111-01
Chapter 1 Prerequisites
Port Usage
Contents
Main
Installation Guide for Cisco Unified Service Monitor
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CONTENTS
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Page
Page
Preface
Audience
Conventions
Product Documentation
Related Documentation
Obtaining Documentation and Submitting a Service Request
Page
Prerequisites
Product Overview
Server and Client System Requirements
Server Requirements
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Client Requirements
VMware Guidelines
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Terminal Server Support for Windows 2003 and Windows 2008
Enabling and Disabling Terminal Services on a Windows Server
Enabling and Disabling FIPS on a Windows Server
Port Usage
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Page
Installing, Uninstalling, and Upgrading Service Monitor
Preparing to Install Service Monitor
Preparing the Server
Gathering Information to Provide During Installation
Ensuring That Required Ports Are Free
NTP Configuration Notes
Installing Cisco Unified Service Monitor
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Starting Cisco Unified Service Monitor
Preparing to Upgrade to Service Monitor 8.6
Upgrade Paths
Backing Up Service Monitor Files and Database
Understanding the Effect an Upgrade Has on Your Data
Planning for Data Migration and Migrating Call Data Before the Upgrade
Deleting Cisco 1040 Configuration Files from TFTP Servers
Preventing Extra Processing After Upgrade
Configuring NTP
Upgrading to Service Monitor 8.6
Upgrading to Service Monitor 8.6 from 8.0 and 8.5
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Adding Service Monitor to Unified Communications Manager
Performing Post-Upgrade Configuration for Cisco 1040s
Sample Cisco 1040 Sensor Configuration Files
Uninstalling and Reinstalling Service Monitor
Uninstalling Service Monitor
Reinstalling Service Monitor
Configuring Your System for SNMP Queries
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Getting Started with Service Monitor
Configuring Security
Configuring Users (ACS and Local RBAC)
Configuring Users Using the Common Services Local Login Module
Enabling SSL Between the Browser and the Server
Configuring Service Monitor
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A
User Inputs for Installation, Reinstallation, and Upgrade
User Inputs for Typical Installation
User Inputs for Custom Installation
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Password Information
Password Rules for a New Installation
Fixing Problems That Can Occur After You Change Passwords
Password Rules for an Upgrade Installation
Password Rules for Reinstallation
Password Descriptions
Common Services admin Password
System Identity Account Password
Changing Passwords
Changing the Common Services Admin Password
Changing the Admin Password Using the Password Recovery Utility
Changing the Admin Password from Common Services
Changing the casuser Password
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Page
B
Licensing
Licensing Overview
Verifying License Status
Licensing Scenarios
Licensing Messages
Licensing Process
Obtaining a PAK
Obtaining a License File
Registering a License File with Service Monitor
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Page
C
Security Configuration with Cisco Secure ACS
Cisco Secure ACS Support
Service Monitor Integration Notes
Common Services Local Login Module Authentication Roles
Configuring the System Identity User in Common Services
Setting Up the Cisco Secure ACS Server
Changing the AAA Mode to ACS in Common Services
Registering an Application to Cisco Secure ACS from the Command Line
Assigning Roles to Users and User Groups in Cisco Secure ACS
Verifying the Service Monitor and Cisco Secure ACS Configuration
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INDEX
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