Appendix A User Inputs for Installation, Reinstallation, and Upgrade

Password Information

Common Services Guest Password

When entering the password for the Common Services guest account, use a minimum of five characters.

Use this password to log into the Common Services server as a guest user. You are prompted to enter this password in Custom installation mode. In Typical mode, this password is randomly generated.

Common Services Database Password

When entering database passwords:

•Use a minimum of five characters and a maximum of 15 characters.

•Do not start the password with a number.

•Do not insert spaces between characters.

•Do not use any special characters.

Changing Passwords

These topics explain how to change the passwords for the admin user and casuser accounts using utilities (or the Common Services user interface, if possible):

•Changing the Common Services Admin Password

•Changing the casuser Password

Changing the Common Services Admin Password

Note If you change the admin password and Service Statistics Manager is in your network, it will lose contact with Operations Manager and Service Monitor. To reestablish contact, perform the procedures in Release Notes for Cisco Unified Service Statistics Manager 1.3.

You can change your Common Services Admin password either by using the Common Services user password recovery utility or from the user interface.

•Changing the Admin Password Using the Password Recovery Utility

•Changing the Admin Password from Common Services

Changing the Admin Password Using the Password Recovery Utility

Step 1 Stop the daemon manager by entering the following at the shell prompt:

net stop crmdmgtd

Step 2 Go to NMSROOT\bin directory and enter:

NMSROOT\bin\resetpasswd username

where NMSROOT is the directory where you have installed Service Monitor.

A message appears:

Enter new password for username:

Installation Guide for Cisco Unified Service Monitor

 

OL-25111-01

A-9

 

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Cisco Systems OL-25111-01 manual Changing Passwords, Common Services Guest Password
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OL-25111-01 specifications

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