Cisco Systems OL-5805-01 manual Status, 13-46

Chapter 13 Working with Signaling Gateway Mated Pairs

Viewing Signaling Gateway Mated Pair Information Using a Web Browser

Column	Description
Status	Current status of the signaling gateway mated pair, with a color-coded
	background. Possible values are:
	Active (green)
	Down (red)
	Inactive (red)
	Shutdown (blue)
	Unknown (red)
	Warning (yellow)
	For detailed definitions of each status, see the “Status Definitions for Signaling
	Gateway Mated Pairs” section on page A-7.
Status Reason	Reason for the current status of the signaling gateway mated pair.
	For a full list of possible reasons, see the stateReasons.html file:
	• If you installed SGM in the default directory, /opt, then the file is located
	at /opt/CSCOsgm/apache/share/htdocs/eventHelp directory.
	• If you installed SGM in a different directory, then the help directory and
	file are located in that directory.
	If the cell is too small to show all of the status reason, place the cursor over the
	cell to see the full status reason in a mouse over help popup.
	The status reasons are listed in order of decreasing magnitude. If two or more
	reasons apply, the reason of greatest magnitude is displayed.
	If the status reason is Unsupported Configuration, correct the configuration
	and enter the sgm cleandiscover command to delete all current network data
	and begin a clean discovery of the ITP network. If the status reason is still
	Unsupported Configuration, enter the sgm clean command to restore the
	SGM server to a “clean” state, such as would exist after a new installation of
	SGM. For more information on the use of these commands, see the “SGM
	Command Reference” section on page C-1.

	Cisco Signaling Gateway Manager User Guide
13-46	OL-5805-01