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Cisco Systems SPA525G manual Using Basic Phone Functions

Models: SPA525G

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Using Basic Phone Functions

This chapter describes how to use the basic functions of your SPA525G IP phone. It includes the following sections:

•Placing or Answering a Call, page 45

•Adjusting Call Volume and Muting, page 46

•Putting a Call on Hold, page 46

•Resuming a Call, page 47

•Ending a Call, page 47

•Transferring Calls, page 47

•Redialing, page 48

•Viewing and Returning Missed Calls, page 49

•Turning the Missed Calls Shortcut On and Off, page 50

•Forwarding Calls, page 50

•Setting Do Not Disturb, page 52

•Picking Up a Call, page 54

•Parking a Call, page 55

•Placing a Three-Way Conference Call, page 56

•Using the Phone Directories, page 57

•Using the Call History Lists, page 61

•Setting or Changing a Phone Password, page 63

•Accessing Voicemail, page 64

Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide

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Cisco Systems SPA525G manual Using Basic Phone Functions

Contents

USER GUIDE Cisco Small Business ProIP Phone SPA525G SIP Contents About This DocumentChapter 1 Getting Started Chapter 3 Using Basic Phone Functions Chapter 2 Installing Your PhoneContents Before You BeginViewing and Returning Missed Calls ContentsChapter 4 Using Advanced Phone Features ContentsSetting or Changing a Phone Password Chapter 6 Using the SPA932 Attendant Console Chapter 5 Using the Web InterfaceContents Connecting a Single SPA932Appendix B Where to Go From Here Appendix A Additional InformationContents Federal Communication Commission Interference Statement FCC and IC StatementIMPORTANT NOTE FCC Radiation Exposure StatementIndustry Canada Statement Purpose About This DocumentOrganization PrefaceFinding Text in a PDF Finding Information in PDF FilesPreface ChapterPreface Finding Text in Multiple PDF Filesb. Choose All PDF Documents in d. Click SearchPreface STEP 4 When the Results appear, click + to open a folder, and then click any link to open the file where the search terms appearUsing the Keypad and Buttons with Menus, page Getting StartedUsing Phone Hardware and Accessories, page Overview of the Cisco SPA525G IP Phone, page14Getting Started Overview of the Cisco SPA525G IP PhoneGetting Started Caring for Your PhonePhone Components Understanding Your Phone’s Lines and ButtonsPhone Feature Getting StartedGetting Started Phone FeatureTable 1 IP Phone Components Understanding Your Phone’s Lines and ButtonsPhone Feature Softkey ButtonsGetting Started Table 1 IP Phone ComponentsGetting Started See “Setting Do Not Disturb,” on pageTable 2 SPA525G Softkey Buttons Understanding Your Phone’s Lines and ButtonsTable 2 SPA525G Softkey Buttons Getting StartedUnderstanding Your Phone’s Lines and Buttons ButtonUsing Keypad Shortcuts Using the Keypad and Buttons with MenusUsing the Navigation Button Getting StartedGetting Started Entering Numbers and Text in FieldsUsing the Speakerphone Using Phone Hardware and AccessoriesUsing Wired and Wireless Headsets Connecting the HeadsetConnecting Bluetooth Headsets STEP 2 Select User Preferences STEP 3 Select Bluetooth ConfigurationGetting Started Switching Between the Handset/Headset/Speakerphone During a Call Using a Headset with Your IP PhoneGetting Started Getting Started To switch from the speakerphone to a headset, press the Headset buttonInstalling Your Phone Connecting the Handset Before You BeginInstalling Your Phone Connecting the Handset Installing Your PhoneFigure 1 Cisco SPA525G IP Phone Connections Cisco Small Business Pro IP Phone SPA525G SIP User GuideOptional Attaching the Desk Stand Installing Your PhoneNumber Component Installing Your Phone Optional Mounting the Phone to the WallFigure 2 MB100 Wall Mount Kit Optional Mounting the Phone to the WallSTEP 4 Plug in the Ethernet and power cables Installing Your PhoneOptional Mounting the Phone to the Wall Cisco Small Business Pro IP Phone SPA525G SIP User GuideInstalling Your Phone Connecting Your Phone’s PowerConnecting Your Phone to the Wired Network Connecting Your Phone to the Computer NetworkConnecting Your Phone to the Wireless Network Installing Your PhoneInstalling Your Phone Determining Your Wireless Router Security TypeThe following example shows WEP information for a Linksys WRV200 router Installing Your PhoneSTEP 3 Scroll to Network Configuration and press Select Installing Your PhoneInstalling Your Phone Using Wi-Fi Protected Setup with the SPA525GPush Button Configuration PIN ConfigurationManually Adding a Wireless Profile on the SPA525G Scanning for Available NetworksInstalling Your Phone Installing Your Phone Manually Adding a NetworkInstalling Your Phone Uploading Security Certificates to the PhoneVerifying Phone Startup Upgrading Your Phone’s FirmwareInstalling Your Phone There are two ways to upgrade your phone’s firmware Installing Your PhoneUsing Basic Phone Functions Using Basic Phone Functions Placing or Answering a CallUsing Dial Assistance Adjusting Call Volume and MutingAdjusting Call Volume Using MuteEnding a Call Resuming a CallTransferring Calls Performing an Attended TransferRedialing Performing an Unattended Blind TransferUsing Basic Phone Functions Returning a Missed Call Viewing and Returning Missed CallsViewing a List of Missed Calls Using Basic Phone FunctionsForwarding Calls Turning the Missed Calls Shortcut On and OffUsing Basic Phone Functions STEP 2 Scroll to User Preferences and press SelectForwarding Calls to a Single Number Forwarding Calls When Your Phone is BusyUsing Basic Phone Functions STEP 3 Select Call PreferencesForwarding Calls When You Don’t Answer the Phone Setting Do Not DisturbDelaying Call Forwarding When You Don’t Answer the Phone Stopping Call ForwardingUsing Basic Phone Functions Configuring Call WaitingSTEP 1 Choose Call Preferences STEP 1 Choose Call PreferencesPicking Up a Call Using Basic Phone FunctionsSTEP 3 Select Call Preferences Using Basic Phone Functions Parking a CallPlacing a Three-Way Conference Call Using Basic Phone FunctionsSTEP 3 Scroll to Call Park Status and press Select Using the Phone Directories Using Your Personal Address BookUsing Basic Phone Functions Adding a New Contact Using Basic Phone FunctionsInterface. See the ”Configuring Your Address Book” section on page Searching for a Contact Copying a ContactDeleting a Contact Using Basic Phone FunctionsUsing the Corporate Directory Editing a ContactUsing Basic Phone Functions Using the Call History Lists Viewing the Call History ListsUsing Basic Phone Functions Calling from the Call History Lists Deleting a Call History ListDeleting an Entry from the Call History Lists Using Basic Phone FunctionsSaving a Call History List Number to Your Directory Setting or Changing a Phone PasswordUsing Basic Phone Functions STEP 2 Scroll to Device Administration and press SelectLogging In and Logging Out of Your Phone Accessing VoicemailUsing Basic Phone Functions STEP 5 Leave the New Password and Reenter New Password fields emptySTEP 5 Enter the number to dial for voicemail. For a Cisco SPA9000 Voice System, this is normally “vmm.” For an external system, enter the phone number, including any digits you must dial to reach an outside line Using Basic Phone FunctionsUsing Advanced Phone Features Blocking Caller ID Configuring Privacy and Security FeaturesBlocking Anonymous Calls Using Advanced Phone FeaturesEnabling Dial Assistance Using Secure CallUsing Advanced Phone Features STEP 2 Scroll to User Preferences and press SelectCreating and Using Speed Dials Using Advanced Phone FeaturesInterface. See “Creating Speed Dials,” on page Playing MP3 Files on Your Phone Creating the PlaylistUsing Advanced Phone Features Playing Songs Using Advanced Phone FeaturesControlling the Audio Changing the Left and Right Channel for Stereo Headsets Using the Paging FeaturePaging Another Phone Using Advanced Phone FeaturesCustomizing Your LCD Screen Configuring Auto AnswerChanging the LCD Screen Contrast Using Advanced Phone FeaturesConfiguring the Phone Screen Saver Setting the Screen Backlight TimerUsing Advanced Phone Features STEP 2 Scroll to User Preferences and press SelectUsing Advanced Phone Features Changing the Phone WallpaperUsing Advanced Phone Features Using Ring TonesSTEP 2 Scroll to User Preferences and press Select STEP 3 Scroll to Screen Preferences and press SelectAccessing Weather Information Accessing Weather and News on Your PhoneUsing Advanced Phone Features STEP 2 Select Web ApplicationsUsing Advanced Phone Features Accessing NewsUsing Advanced Phone Features Configuring Date and Time Parameters on Your PhoneSTEP 2 Scroll to Device Administration and press Select Configuring Date and Time Parameters on Your PhoneUsing Advanced Phone Features Using Star CodesCode DefinitionCode Using Advanced Phone FeaturesDefinition Page an extension.** See Paging Another Phone, pageViewing Phone, Network, and Call Information Restarting Your PhoneViewing Phone Information Using Advanced Phone FeaturesViewing Phone Line and Extension Information Viewing Network InformationUsing Advanced Phone Features Viewing Phone, Network, and Call InformationViewing Peripheral Status Viewing the Wireless Connection StatusUsing Advanced Phone Features STEP 2 Scroll to Network Configuration and press SelectUsing Advanced Phone Features Advanced Menus for Technical Support PersonnelSTEP 3 Select Wi-Fi Configuration and press the Right Arrow key Settings MenuUsing the Web Interface Configuring Your Address Book Logging in to the Web InterfaceUsing the Web Interface Setting Do Not Disturb Using the Web InterfaceSTEP 2 Press Remove Using the Web Interface Configuring Call ForwardingConfiguring Call Waiting Blocking Caller IDUsing the Web Interface STEP 2 In the Voice tab, User menu, under Supplementary Services, locate the CW Setting fieldViewing Call History Lists Blocking Anonymous CallsUsing the Web Interface Blocking Anonymous CallsCreating Speed Dials Configuring Wi-FiUsing the Web Interface STEP 4 Click Submit All ChangesUsing the Web Interface Configuring BluetoothSTEP 3 Click Add New Wi-Fi Profile STEP 2 Choose the Bluetooth Configuration tabUsing the Web Interface Upgrading FirmwareSTEP 2 Choose the Firmware Upgrade tab STEP 3 Click Firmware Upgrade WindowFigure 1 SPA932 Attendant Console Using the SPA932 Attendant ConsoleConnecting the SPA932 Attendant Console to the SPA525G IP Phone Connecting a Single SPA932Using the SPA932 Attendant Console STEP 4 Align the hole in the SPA932 alignment recess with the hole on the attachment arm Using the SPA932 Attendant Consoleprovided with the SPA932 Using the SPA932 Attendant ConsoleSTEP 7 Locate the AUX port on the back of the SPA525G. Connect the other end of the auxiliary cable to this port Using the SPA932 Attendant ConsoleUsing the SPA932 Attendant Console Connecting an Additional SPA932Using the SPA932 Attendant Console Using the SPA932 Attendant Console with Your SPA525G IP PhoneMonitoring the SPA932 Using the SPA932 Attendant ConsoleSTEP 3 Scroll to Peripheral Status and press Select Warranty Regulatory Compliance and Safety InformationAdditional Information End User License Agreement EULAProduct Resources Where to Go From HereResource LinkWhere to Go From Here Related DocumentationDocument Title Description