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Cisco Systems SPA525G manual Viewing and Returning Missed Calls, Returning a Missed Call

Models: SPA525G

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Viewing and Returning Missed Calls

Using Basic Phone Functions	3
Using Basic Phone Functions
Viewing and Returning Missed Calls

Viewing and Returning Missed Calls

The LCD screen on your IP phone notifies you if a call came in that was unanswered. (You can also turn off this feature - see the ”Turning the Missed Calls Shortcut On and Off” section on page 50.)

Returning a Missed Call

To return a missed call:

•If the LCD screen shows a missed call, press the Call Rtn button to return the call.

•If the LCD screen does not show a missed call, you can return a call from the Missed Call list. See ”Viewing a List of Missed Calls” on page 49. Choose the call you want to return and press Dial.

NOTE: If the call was from a long distance number, you may have to edit the call before returning it. Press the Edit button to edit the call and use the softkey buttons and keypad to edit the number.

Viewing a List of Missed Calls

To view a list of all missed calls:

•If the LCD screen shows a missed call, press the Missed softkey to view a list of missed calls.

•If the LCD screen does not show a missed call:

a.Press the Setup button.

b.Scroll to Call History and press Select.

Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide

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Cisco Systems SPA525G manual Viewing and Returning Missed Calls, Returning a Missed Call, Viewing a List of Missed Calls

Contents

IP Phone SPA525G SIP USER GUIDECisco Small Business Pro Chapter 1 Getting Started ContentsAbout This Document Contents Chapter 2 Installing Your PhoneChapter 3 Using Basic Phone Functions Before You BeginContents Viewing and Returning Missed CallsSetting or Changing a Phone Password Chapter 4 Using Advanced Phone FeaturesContents Contents Chapter 5 Using the Web InterfaceChapter 6 Using the SPA932 Attendant Console Connecting a Single SPA932Contents Appendix B Where to Go From HereAppendix A Additional Information IMPORTANT NOTE FCC and IC StatementFederal Communication Commission Interference Statement FCC Radiation Exposure StatementIndustry Canada Statement Organization About This DocumentPurpose PrefacePreface Finding Information in PDF FilesFinding Text in a PDF Chapterb. Choose All PDF Documents in Finding Text in Multiple PDF FilesPreface d. Click SearchSTEP 4 When the Results appear, click + to open a folder, and then click any link to open the file where the search terms appear PrefaceUsing Phone Hardware and Accessories, page Getting StartedUsing the Keypad and Buttons with Menus, page Overview of the Cisco SPA525G IP Phone, page14Overview of the Cisco SPA525G IP Phone Getting StartedCaring for Your Phone Getting StartedPhone Feature Understanding Your Phone’s Lines and ButtonsPhone Components Getting StartedTable 1 IP Phone Components Phone FeatureGetting Started Understanding Your Phone’s Lines and ButtonsGetting Started Softkey ButtonsPhone Feature Table 1 IP Phone ComponentsTable 2 SPA525G Softkey Buttons See “Setting Do Not Disturb,” on pageGetting Started Understanding Your Phone’s Lines and ButtonsUnderstanding Your Phone’s Lines and Buttons Getting StartedTable 2 SPA525G Softkey Buttons ButtonUsing the Navigation Button Using the Keypad and Buttons with MenusUsing Keypad Shortcuts Getting StartedEntering Numbers and Text in Fields Getting StartedUsing Wired and Wireless Headsets Using Phone Hardware and AccessoriesUsing the Speakerphone Connecting the HeadsetGetting Started Connecting Bluetooth HeadsetsSTEP 2 Select User Preferences STEP 3 Select Bluetooth Configuration Getting Started Switching Between the Handset/Headset/Speakerphone During a CallUsing a Headset with Your IP Phone To switch from the speakerphone to a headset, press the Headset button Getting StartedInstalling Your Phone Installing Your Phone Connecting the HandsetBefore You Begin Figure 1 Cisco SPA525G IP Phone Connections Installing Your PhoneConnecting the Handset Cisco Small Business Pro IP Phone SPA525G SIP User GuideNumber Component Optional Attaching the Desk StandInstalling Your Phone Figure 2 MB100 Wall Mount Kit Optional Mounting the Phone to the WallInstalling Your Phone Optional Mounting the Phone to the WallOptional Mounting the Phone to the Wall Installing Your PhoneSTEP 4 Plug in the Ethernet and power cables Cisco Small Business Pro IP Phone SPA525G SIP User GuideConnecting Your Phone’s Power Installing Your PhoneConnecting Your Phone to the Wireless Network Connecting Your Phone to the Computer NetworkConnecting Your Phone to the Wired Network Installing Your PhoneDetermining Your Wireless Router Security Type Installing Your PhoneInstalling Your Phone The following example shows WEP information for a Linksys WRV200 routerInstalling Your Phone STEP 3 Scroll to Network Configuration and press SelectPush Button Configuration Using Wi-Fi Protected Setup with the SPA525GInstalling Your Phone PIN ConfigurationInstalling Your Phone Manually Adding a Wireless Profile on the SPA525GScanning for Available Networks Manually Adding a Network Installing Your PhoneUploading Security Certificates to the Phone Installing Your PhoneInstalling Your Phone Verifying Phone StartupUpgrading Your Phone’s Firmware Installing Your Phone There are two ways to upgrade your phone’s firmwareUsing Basic Phone Functions Placing or Answering a Call Using Basic Phone FunctionsAdjusting Call Volume Adjusting Call Volume and MutingUsing Dial Assistance Using MuteTransferring Calls Resuming a CallEnding a Call Performing an Attended TransferUsing Basic Phone Functions RedialingPerforming an Unattended Blind Transfer Viewing a List of Missed Calls Viewing and Returning Missed CallsReturning a Missed Call Using Basic Phone FunctionsUsing Basic Phone Functions Turning the Missed Calls Shortcut On and OffForwarding Calls STEP 2 Scroll to User Preferences and press SelectUsing Basic Phone Functions Forwarding Calls When Your Phone is BusyForwarding Calls to a Single Number STEP 3 Select Call PreferencesDelaying Call Forwarding When You Don’t Answer the Phone Setting Do Not DisturbForwarding Calls When You Don’t Answer the Phone Stopping Call ForwardingSTEP 1 Choose Call Preferences Configuring Call WaitingUsing Basic Phone Functions STEP 1 Choose Call PreferencesSTEP 3 Select Call Preferences Picking Up a CallUsing Basic Phone Functions Parking a Call Using Basic Phone FunctionsSTEP 3 Scroll to Call Park Status and press Select Placing a Three-Way Conference CallUsing Basic Phone Functions Using Basic Phone Functions Using the Phone DirectoriesUsing Your Personal Address Book Interface. See the ”Configuring Your Address Book” section on page Adding a New ContactUsing Basic Phone Functions Deleting a Contact Copying a ContactSearching for a Contact Using Basic Phone FunctionsUsing Basic Phone Functions Using the Corporate DirectoryEditing a Contact Using Basic Phone Functions Using the Call History ListsViewing the Call History Lists Deleting an Entry from the Call History Lists Deleting a Call History ListCalling from the Call History Lists Using Basic Phone FunctionsUsing Basic Phone Functions Setting or Changing a Phone PasswordSaving a Call History List Number to Your Directory STEP 2 Scroll to Device Administration and press SelectUsing Basic Phone Functions Accessing VoicemailLogging In and Logging Out of Your Phone STEP 5 Leave the New Password and Reenter New Password fields emptyUsing Basic Phone Functions STEP 5 Enter the number to dial for voicemail. For a Cisco SPA9000 Voice System, this is normally “vmm.” For an external system, enter the phone number, including any digits you must dial to reach an outside lineUsing Advanced Phone Features Blocking Anonymous Calls Configuring Privacy and Security FeaturesBlocking Caller ID Using Advanced Phone FeaturesUsing Advanced Phone Features Using Secure CallEnabling Dial Assistance STEP 2 Scroll to User Preferences and press SelectInterface. See “Creating Speed Dials,” on page Creating and Using Speed DialsUsing Advanced Phone Features Using Advanced Phone Features Playing MP3 Files on Your PhoneCreating the Playlist Controlling the Audio Playing SongsUsing Advanced Phone Features Paging Another Phone Using the Paging FeatureChanging the Left and Right Channel for Stereo Headsets Using Advanced Phone FeaturesChanging the LCD Screen Contrast Configuring Auto AnswerCustomizing Your LCD Screen Using Advanced Phone FeaturesUsing Advanced Phone Features Setting the Screen Backlight TimerConfiguring the Phone Screen Saver STEP 2 Scroll to User Preferences and press SelectChanging the Phone Wallpaper Using Advanced Phone FeaturesSTEP 2 Scroll to User Preferences and press Select Using Ring TonesUsing Advanced Phone Features STEP 3 Scroll to Screen Preferences and press SelectUsing Advanced Phone Features Accessing Weather and News on Your PhoneAccessing Weather Information STEP 2 Select Web ApplicationsAccessing News Using Advanced Phone FeaturesSTEP 2 Scroll to Device Administration and press Select Configuring Date and Time Parameters on Your PhoneUsing Advanced Phone Features Configuring Date and Time Parameters on Your PhoneCode Using Star CodesUsing Advanced Phone Features DefinitionDefinition Using Advanced Phone FeaturesCode Page an extension.** See Paging Another Phone, pageViewing Phone Information Restarting Your PhoneViewing Phone, Network, and Call Information Using Advanced Phone FeaturesUsing Advanced Phone Features Viewing Network InformationViewing Phone Line and Extension Information Viewing Phone, Network, and Call InformationUsing Advanced Phone Features Viewing the Wireless Connection StatusViewing Peripheral Status STEP 2 Scroll to Network Configuration and press SelectSTEP 3 Select Wi-Fi Configuration and press the Right Arrow key Advanced Menus for Technical Support PersonnelUsing Advanced Phone Features Settings MenuUsing the Web Interface Using the Web Interface Configuring Your Address BookLogging in to the Web Interface STEP 2 Press Remove Setting Do Not DisturbUsing the Web Interface Configuring Call Forwarding Using the Web InterfaceUsing the Web Interface Blocking Caller IDConfiguring Call Waiting STEP 2 In the Voice tab, User menu, under Supplementary Services, locate the CW Setting fieldUsing the Web Interface Blocking Anonymous CallsViewing Call History Lists Blocking Anonymous CallsUsing the Web Interface Configuring Wi-FiCreating Speed Dials STEP 4 Click Submit All ChangesSTEP 3 Click Add New Wi-Fi Profile Configuring BluetoothUsing the Web Interface STEP 2 Choose the Bluetooth Configuration tabSTEP 2 Choose the Firmware Upgrade tab Upgrading FirmwareUsing the Web Interface STEP 3 Click Firmware Upgrade WindowUsing the SPA932 Attendant Console Figure 1 SPA932 Attendant ConsoleUsing the SPA932 Attendant Console Connecting the SPA932 Attendant Console to the SPA525G IP PhoneConnecting a Single SPA932 Using the SPA932 Attendant Console STEP 4 Align the hole in the SPA932 alignment recess with the hole on the attachment armUsing the SPA932 Attendant Console provided with the SPA932Using the SPA932 Attendant Console STEP 7 Locate the AUX port on the back of the SPA525G. Connect the other end of the auxiliary cable to this portConnecting an Additional SPA932 Using the SPA932 Attendant ConsoleUsing the SPA932 Attendant Console with Your SPA525G IP Phone Using the SPA932 Attendant ConsoleSTEP 3 Scroll to Peripheral Status and press Select Monitoring the SPA932Using the SPA932 Attendant Console Additional Information Regulatory Compliance and Safety InformationWarranty End User License Agreement EULAResource Where to Go From HereProduct Resources LinkDocument Title Related DocumentationWhere to Go From Here Description