Manuals / Cisco Systems / Communications / IP Phone

Cisco Systems SPA525G manual Placing or Answering a Call, Using Basic Phone Functions

Models: SPA525G

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Using Basic Phone Functions	3
Using Basic Phone Functions
Placing or Answering a Call

Placing or Answering a Call

NOTE: You may have to dial a number or numbers to reach an outside line. Ask your system administrator.

To place or answer a call, do one of these:

•

Pick up the receiver.

Press the Speaker button.

Press the Headset button.

•Press a green line button (to place a call) or a red flashing line button or the Answer softkey (to answer a call).

If you are on a call and another call comes in, choose one of the following options:

•

Press the Answer softkey.

Press the flashing red line button.

The call in progress is put on hold and the incoming call is answered.

To return to the first call, select it using the Up Arrow or Down Arrow key and press the Resume softkey.

Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide

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Cisco Systems SPA525G manual Placing or Answering a Call, Using Basic Phone Functions

Contents

Cisco Small Business Pro USER GUIDEIP Phone SPA525G SIP About This Document ContentsChapter 1 Getting Started Contents Chapter 2 Installing Your PhoneChapter 3 Using Basic Phone Functions Before You BeginContents Viewing and Returning Missed CallsContents Chapter 4 Using Advanced Phone FeaturesSetting or Changing a Phone Password Contents Chapter 5 Using the Web InterfaceChapter 6 Using the SPA932 Attendant Console Connecting a Single SPA932Appendix A Additional Information Appendix B Where to Go From HereContents IMPORTANT NOTE FCC and IC StatementFederal Communication Commission Interference Statement FCC Radiation Exposure StatementIndustry Canada Statement Organization About This DocumentPurpose PrefacePreface Finding Information in PDF FilesFinding Text in a PDF Chapterb. Choose All PDF Documents in Finding Text in Multiple PDF FilesPreface d. Click SearchSTEP 4 When the Results appear, click + to open a folder, and then click any link to open the file where the search terms appear PrefaceUsing Phone Hardware and Accessories, page Getting StartedUsing the Keypad and Buttons with Menus, page Overview of the Cisco SPA525G IP Phone, page14Overview of the Cisco SPA525G IP Phone Getting StartedCaring for Your Phone Getting StartedPhone Feature Understanding Your Phone’s Lines and ButtonsPhone Components Getting StartedTable 1 IP Phone Components Phone FeatureGetting Started Understanding Your Phone’s Lines and ButtonsGetting Started Softkey ButtonsPhone Feature Table 1 IP Phone ComponentsTable 2 SPA525G Softkey Buttons See “Setting Do Not Disturb,” on pageGetting Started Understanding Your Phone’s Lines and ButtonsUnderstanding Your Phone’s Lines and Buttons Getting StartedTable 2 SPA525G Softkey Buttons ButtonUsing the Navigation Button Using the Keypad and Buttons with MenusUsing Keypad Shortcuts Getting StartedEntering Numbers and Text in Fields Getting StartedUsing Wired and Wireless Headsets Using Phone Hardware and AccessoriesUsing the Speakerphone Connecting the HeadsetSTEP 2 Select User Preferences STEP 3 Select Bluetooth Configuration Connecting Bluetooth HeadsetsGetting Started Using a Headset with Your IP Phone Switching Between the Handset/Headset/Speakerphone During a CallGetting Started To switch from the speakerphone to a headset, press the Headset button Getting StartedInstalling Your Phone Before You Begin Connecting the HandsetInstalling Your Phone Figure 1 Cisco SPA525G IP Phone Connections Installing Your PhoneConnecting the Handset Cisco Small Business Pro IP Phone SPA525G SIP User GuideInstalling Your Phone Optional Attaching the Desk StandNumber Component Figure 2 MB100 Wall Mount Kit Optional Mounting the Phone to the WallInstalling Your Phone Optional Mounting the Phone to the WallOptional Mounting the Phone to the Wall Installing Your PhoneSTEP 4 Plug in the Ethernet and power cables Cisco Small Business Pro IP Phone SPA525G SIP User GuideConnecting Your Phone’s Power Installing Your PhoneConnecting Your Phone to the Wireless Network Connecting Your Phone to the Computer NetworkConnecting Your Phone to the Wired Network Installing Your PhoneDetermining Your Wireless Router Security Type Installing Your PhoneInstalling Your Phone The following example shows WEP information for a Linksys WRV200 routerInstalling Your Phone STEP 3 Scroll to Network Configuration and press SelectPush Button Configuration Using Wi-Fi Protected Setup with the SPA525GInstalling Your Phone PIN ConfigurationScanning for Available Networks Manually Adding a Wireless Profile on the SPA525GInstalling Your Phone Manually Adding a Network Installing Your PhoneUploading Security Certificates to the Phone Installing Your PhoneUpgrading Your Phone’s Firmware Verifying Phone StartupInstalling Your Phone Installing Your Phone There are two ways to upgrade your phone’s firmwareUsing Basic Phone Functions Placing or Answering a Call Using Basic Phone FunctionsAdjusting Call Volume Adjusting Call Volume and MutingUsing Dial Assistance Using MuteTransferring Calls Resuming a CallEnding a Call Performing an Attended TransferPerforming an Unattended Blind Transfer RedialingUsing Basic Phone Functions Viewing a List of Missed Calls Viewing and Returning Missed CallsReturning a Missed Call Using Basic Phone FunctionsUsing Basic Phone Functions Turning the Missed Calls Shortcut On and OffForwarding Calls STEP 2 Scroll to User Preferences and press SelectUsing Basic Phone Functions Forwarding Calls When Your Phone is BusyForwarding Calls to a Single Number STEP 3 Select Call PreferencesDelaying Call Forwarding When You Don’t Answer the Phone Setting Do Not DisturbForwarding Calls When You Don’t Answer the Phone Stopping Call ForwardingSTEP 1 Choose Call Preferences Configuring Call WaitingUsing Basic Phone Functions STEP 1 Choose Call PreferencesUsing Basic Phone Functions Picking Up a CallSTEP 3 Select Call Preferences Parking a Call Using Basic Phone FunctionsUsing Basic Phone Functions Placing a Three-Way Conference CallSTEP 3 Scroll to Call Park Status and press Select Using Your Personal Address Book Using the Phone DirectoriesUsing Basic Phone Functions Using Basic Phone Functions Adding a New ContactInterface. See the ”Configuring Your Address Book” section on page Deleting a Contact Copying a ContactSearching for a Contact Using Basic Phone FunctionsEditing a Contact Using the Corporate DirectoryUsing Basic Phone Functions Viewing the Call History Lists Using the Call History ListsUsing Basic Phone Functions Deleting an Entry from the Call History Lists Deleting a Call History ListCalling from the Call History Lists Using Basic Phone FunctionsUsing Basic Phone Functions Setting or Changing a Phone PasswordSaving a Call History List Number to Your Directory STEP 2 Scroll to Device Administration and press SelectUsing Basic Phone Functions Accessing VoicemailLogging In and Logging Out of Your Phone STEP 5 Leave the New Password and Reenter New Password fields emptyUsing Basic Phone Functions STEP 5 Enter the number to dial for voicemail. For a Cisco SPA9000 Voice System, this is normally “vmm.” For an external system, enter the phone number, including any digits you must dial to reach an outside lineUsing Advanced Phone Features Blocking Anonymous Calls Configuring Privacy and Security FeaturesBlocking Caller ID Using Advanced Phone FeaturesUsing Advanced Phone Features Using Secure CallEnabling Dial Assistance STEP 2 Scroll to User Preferences and press SelectUsing Advanced Phone Features Creating and Using Speed DialsInterface. See “Creating Speed Dials,” on page Creating the Playlist Playing MP3 Files on Your PhoneUsing Advanced Phone Features Using Advanced Phone Features Playing SongsControlling the Audio Paging Another Phone Using the Paging FeatureChanging the Left and Right Channel for Stereo Headsets Using Advanced Phone FeaturesChanging the LCD Screen Contrast Configuring Auto AnswerCustomizing Your LCD Screen Using Advanced Phone FeaturesUsing Advanced Phone Features Setting the Screen Backlight TimerConfiguring the Phone Screen Saver STEP 2 Scroll to User Preferences and press SelectChanging the Phone Wallpaper Using Advanced Phone FeaturesSTEP 2 Scroll to User Preferences and press Select Using Ring TonesUsing Advanced Phone Features STEP 3 Scroll to Screen Preferences and press SelectUsing Advanced Phone Features Accessing Weather and News on Your PhoneAccessing Weather Information STEP 2 Select Web ApplicationsAccessing News Using Advanced Phone FeaturesSTEP 2 Scroll to Device Administration and press Select Configuring Date and Time Parameters on Your PhoneUsing Advanced Phone Features Configuring Date and Time Parameters on Your PhoneCode Using Star CodesUsing Advanced Phone Features DefinitionDefinition Using Advanced Phone FeaturesCode Page an extension.** See Paging Another Phone, pageViewing Phone Information Restarting Your PhoneViewing Phone, Network, and Call Information Using Advanced Phone FeaturesUsing Advanced Phone Features Viewing Network InformationViewing Phone Line and Extension Information Viewing Phone, Network, and Call InformationUsing Advanced Phone Features Viewing the Wireless Connection StatusViewing Peripheral Status STEP 2 Scroll to Network Configuration and press SelectSTEP 3 Select Wi-Fi Configuration and press the Right Arrow key Advanced Menus for Technical Support PersonnelUsing Advanced Phone Features Settings MenuUsing the Web Interface Logging in to the Web Interface Configuring Your Address BookUsing the Web Interface Using the Web Interface Setting Do Not DisturbSTEP 2 Press Remove Configuring Call Forwarding Using the Web InterfaceUsing the Web Interface Blocking Caller IDConfiguring Call Waiting STEP 2 In the Voice tab, User menu, under Supplementary Services, locate the CW Setting fieldUsing the Web Interface Blocking Anonymous CallsViewing Call History Lists Blocking Anonymous CallsUsing the Web Interface Configuring Wi-FiCreating Speed Dials STEP 4 Click Submit All ChangesSTEP 3 Click Add New Wi-Fi Profile Configuring BluetoothUsing the Web Interface STEP 2 Choose the Bluetooth Configuration tabSTEP 2 Choose the Firmware Upgrade tab Upgrading FirmwareUsing the Web Interface STEP 3 Click Firmware Upgrade WindowUsing the SPA932 Attendant Console Figure 1 SPA932 Attendant ConsoleConnecting a Single SPA932 Connecting the SPA932 Attendant Console to the SPA525G IP PhoneUsing the SPA932 Attendant Console Using the SPA932 Attendant Console STEP 4 Align the hole in the SPA932 alignment recess with the hole on the attachment armUsing the SPA932 Attendant Console provided with the SPA932Using the SPA932 Attendant Console STEP 7 Locate the AUX port on the back of the SPA525G. Connect the other end of the auxiliary cable to this portConnecting an Additional SPA932 Using the SPA932 Attendant ConsoleUsing the SPA932 Attendant Console with Your SPA525G IP Phone Using the SPA932 Attendant ConsoleUsing the SPA932 Attendant Console Monitoring the SPA932STEP 3 Scroll to Peripheral Status and press Select Additional Information Regulatory Compliance and Safety InformationWarranty End User License Agreement EULAResource Where to Go From HereProduct Resources LinkDocument Title Related DocumentationWhere to Go From Here Description