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Cisco Systems SPA525G manual Monitoring the SPA932, Using the SPA932 Attendant Console

Models: SPA525G

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Monitoring the SPA932

Using the SPA932 Attendant Console	6
Using the SPA932 Attendant Console
Monitoring the SPA932

The functions of SPA932 buttons may differ depending on configuration. However, in general, you can:

•Monitor an extension by viewing its color. A steady red color usually indicates the extension is in use. A green color indicates the line is free. Blinking red indicates the line is ringing. Orange indicates a line error. A line button with no color is not configured.

•Transfer a call by pressing the line button on the SPA932 when an incoming call is ringing.

•Dial a configured extension by pressing the green line button on the SPA932.

•Pick up a call ringing at the extension by pressing the flashing red line button.

Monitoring the SPA932

To view the status of the SPA932, perform the following steps:

STEP 1 Press the Setup button.

STEP 2 Scroll to Status and press Select.

STEP 3 Scroll to Peripheral Status and press Select.

STEP 4 The status is shown in the “Sidecar” fields.

Cisco Small Business Pro IP Phone SPA525G User Guide

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Cisco Systems SPA525G manual Monitoring the SPA932, Using the SPA932 Attendant Console

Contents

Cisco Small Business Pro USER GUIDEIP Phone SPA525G SIP About This Document ContentsChapter 1 Getting Started Before You Begin Chapter 2 Installing Your PhoneChapter 3 Using Basic Phone Functions ContentsViewing and Returning Missed Calls ContentsContents Chapter 4 Using Advanced Phone FeaturesSetting or Changing a Phone Password Connecting a Single SPA932 Chapter 5 Using the Web InterfaceChapter 6 Using the SPA932 Attendant Console ContentsAppendix A Additional Information Appendix B Where to Go From HereContents FCC Radiation Exposure Statement FCC and IC StatementFederal Communication Commission Interference Statement IMPORTANT NOTEIndustry Canada Statement Preface About This DocumentPurpose OrganizationChapter Finding Information in PDF FilesFinding Text in a PDF Prefaced. Click Search Finding Text in Multiple PDF FilesPreface b. Choose All PDF Documents inPreface STEP 4 When the Results appear, click + to open a folder, and then click any link to open the file where the search terms appearOverview of the Cisco SPA525G IP Phone, page14 Getting StartedUsing the Keypad and Buttons with Menus, page Using Phone Hardware and Accessories, pageGetting Started Overview of the Cisco SPA525G IP PhoneGetting Started Caring for Your PhoneGetting Started Understanding Your Phone’s Lines and ButtonsPhone Components Phone FeatureUnderstanding Your Phone’s Lines and Buttons Phone FeatureGetting Started Table 1 IP Phone ComponentsTable 1 IP Phone Components Softkey ButtonsPhone Feature Getting StartedUnderstanding Your Phone’s Lines and Buttons See “Setting Do Not Disturb,” on pageGetting Started Table 2 SPA525G Softkey ButtonsButton Getting StartedTable 2 SPA525G Softkey Buttons Understanding Your Phone’s Lines and ButtonsGetting Started Using the Keypad and Buttons with MenusUsing Keypad Shortcuts Using the Navigation ButtonGetting Started Entering Numbers and Text in FieldsConnecting the Headset Using Phone Hardware and AccessoriesUsing the Speakerphone Using Wired and Wireless HeadsetsSTEP 2 Select User Preferences STEP 3 Select Bluetooth Configuration Connecting Bluetooth HeadsetsGetting Started Using a Headset with Your IP Phone Switching Between the Handset/Headset/Speakerphone During a CallGetting Started Getting Started To switch from the speakerphone to a headset, press the Headset buttonInstalling Your Phone Before You Begin Connecting the HandsetInstalling Your Phone Cisco Small Business Pro IP Phone SPA525G SIP User Guide Installing Your PhoneConnecting the Handset Figure 1 Cisco SPA525G IP Phone ConnectionsInstalling Your Phone Optional Attaching the Desk StandNumber Component Optional Mounting the Phone to the Wall Optional Mounting the Phone to the WallInstalling Your Phone Figure 2 MB100 Wall Mount KitCisco Small Business Pro IP Phone SPA525G SIP User Guide Installing Your PhoneSTEP 4 Plug in the Ethernet and power cables Optional Mounting the Phone to the WallInstalling Your Phone Connecting Your Phone’s PowerInstalling Your Phone Connecting Your Phone to the Computer NetworkConnecting Your Phone to the Wired Network Connecting Your Phone to the Wireless NetworkInstalling Your Phone Determining Your Wireless Router Security TypeThe following example shows WEP information for a Linksys WRV200 router Installing Your PhoneSTEP 3 Scroll to Network Configuration and press Select Installing Your PhonePIN Configuration Using Wi-Fi Protected Setup with the SPA525GInstalling Your Phone Push Button ConfigurationScanning for Available Networks Manually Adding a Wireless Profile on the SPA525GInstalling Your Phone Installing Your Phone Manually Adding a NetworkInstalling Your Phone Uploading Security Certificates to the PhoneUpgrading Your Phone’s Firmware Verifying Phone StartupInstalling Your Phone There are two ways to upgrade your phone’s firmware Installing Your PhoneUsing Basic Phone Functions Using Basic Phone Functions Placing or Answering a CallUsing Mute Adjusting Call Volume and MutingUsing Dial Assistance Adjusting Call VolumePerforming an Attended Transfer Resuming a CallEnding a Call Transferring CallsPerforming an Unattended Blind Transfer RedialingUsing Basic Phone Functions Using Basic Phone Functions Viewing and Returning Missed CallsReturning a Missed Call Viewing a List of Missed CallsSTEP 2 Scroll to User Preferences and press Select Turning the Missed Calls Shortcut On and OffForwarding Calls Using Basic Phone FunctionsSTEP 3 Select Call Preferences Forwarding Calls When Your Phone is BusyForwarding Calls to a Single Number Using Basic Phone FunctionsStopping Call Forwarding Setting Do Not DisturbForwarding Calls When You Don’t Answer the Phone Delaying Call Forwarding When You Don’t Answer the PhoneSTEP 1 Choose Call Preferences Configuring Call WaitingUsing Basic Phone Functions STEP 1 Choose Call PreferencesUsing Basic Phone Functions Picking Up a CallSTEP 3 Select Call Preferences Using Basic Phone Functions Parking a CallUsing Basic Phone Functions Placing a Three-Way Conference CallSTEP 3 Scroll to Call Park Status and press Select Using Your Personal Address Book Using the Phone DirectoriesUsing Basic Phone Functions Using Basic Phone Functions Adding a New ContactInterface. See the ”Configuring Your Address Book” section on page Using Basic Phone Functions Copying a ContactSearching for a Contact Deleting a ContactEditing a Contact Using the Corporate DirectoryUsing Basic Phone Functions Viewing the Call History Lists Using the Call History ListsUsing Basic Phone Functions Using Basic Phone Functions Deleting a Call History ListCalling from the Call History Lists Deleting an Entry from the Call History ListsSTEP 2 Scroll to Device Administration and press Select Setting or Changing a Phone PasswordSaving a Call History List Number to Your Directory Using Basic Phone FunctionsSTEP 5 Leave the New Password and Reenter New Password fields empty Accessing VoicemailLogging In and Logging Out of Your Phone Using Basic Phone FunctionsSTEP 5 Enter the number to dial for voicemail. For a Cisco SPA9000 Voice System, this is normally “vmm.” For an external system, enter the phone number, including any digits you must dial to reach an outside line Using Basic Phone FunctionsUsing Advanced Phone Features Using Advanced Phone Features Configuring Privacy and Security FeaturesBlocking Caller ID Blocking Anonymous CallsSTEP 2 Scroll to User Preferences and press Select Using Secure CallEnabling Dial Assistance Using Advanced Phone FeaturesUsing Advanced Phone Features Creating and Using Speed DialsInterface. See “Creating Speed Dials,” on page Creating the Playlist Playing MP3 Files on Your PhoneUsing Advanced Phone Features Using Advanced Phone Features Playing SongsControlling the Audio Using Advanced Phone Features Using the Paging FeatureChanging the Left and Right Channel for Stereo Headsets Paging Another PhoneUsing Advanced Phone Features Configuring Auto AnswerCustomizing Your LCD Screen Changing the LCD Screen ContrastSTEP 2 Scroll to User Preferences and press Select Setting the Screen Backlight TimerConfiguring the Phone Screen Saver Using Advanced Phone FeaturesUsing Advanced Phone Features Changing the Phone WallpaperSTEP 3 Scroll to Screen Preferences and press Select Using Ring TonesUsing Advanced Phone Features STEP 2 Scroll to User Preferences and press SelectSTEP 2 Select Web Applications Accessing Weather and News on Your PhoneAccessing Weather Information Using Advanced Phone FeaturesUsing Advanced Phone Features Accessing NewsConfiguring Date and Time Parameters on Your Phone Configuring Date and Time Parameters on Your PhoneUsing Advanced Phone Features STEP 2 Scroll to Device Administration and press SelectDefinition Using Star CodesUsing Advanced Phone Features CodePage an extension.** See Paging Another Phone, page Using Advanced Phone FeaturesCode DefinitionUsing Advanced Phone Features Restarting Your PhoneViewing Phone, Network, and Call Information Viewing Phone InformationViewing Phone, Network, and Call Information Viewing Network InformationViewing Phone Line and Extension Information Using Advanced Phone FeaturesSTEP 2 Scroll to Network Configuration and press Select Viewing the Wireless Connection StatusViewing Peripheral Status Using Advanced Phone FeaturesSettings Menu Advanced Menus for Technical Support PersonnelUsing Advanced Phone Features STEP 3 Select Wi-Fi Configuration and press the Right Arrow keyUsing the Web Interface Logging in to the Web Interface Configuring Your Address BookUsing the Web Interface Using the Web Interface Setting Do Not DisturbSTEP 2 Press Remove Using the Web Interface Configuring Call ForwardingSTEP 2 In the Voice tab, User menu, under Supplementary Services, locate the CW Setting field Blocking Caller IDConfiguring Call Waiting Using the Web InterfaceBlocking Anonymous Calls Blocking Anonymous CallsViewing Call History Lists Using the Web InterfaceSTEP 4 Click Submit All Changes Configuring Wi-FiCreating Speed Dials Using the Web InterfaceSTEP 2 Choose the Bluetooth Configuration tab Configuring BluetoothUsing the Web Interface STEP 3 Click Add New Wi-Fi ProfileSTEP 3 Click Firmware Upgrade Window Upgrading FirmwareUsing the Web Interface STEP 2 Choose the Firmware Upgrade tabFigure 1 SPA932 Attendant Console Using the SPA932 Attendant ConsoleConnecting a Single SPA932 Connecting the SPA932 Attendant Console to the SPA525G IP PhoneUsing the SPA932 Attendant Console STEP 4 Align the hole in the SPA932 alignment recess with the hole on the attachment arm Using the SPA932 Attendant Consoleprovided with the SPA932 Using the SPA932 Attendant ConsoleSTEP 7 Locate the AUX port on the back of the SPA525G. Connect the other end of the auxiliary cable to this port Using the SPA932 Attendant ConsoleUsing the SPA932 Attendant Console Connecting an Additional SPA932Using the SPA932 Attendant Console Using the SPA932 Attendant Console with Your SPA525G IP PhoneUsing the SPA932 Attendant Console Monitoring the SPA932STEP 3 Scroll to Peripheral Status and press Select End User License Agreement EULA Regulatory Compliance and Safety InformationWarranty Additional InformationLink Where to Go From HereProduct Resources ResourceDescription Related DocumentationWhere to Go From Here Document Title