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Cisco Systems SPA525G manual Adjusting Call Volume and Muting, Putting a Call on Hold, Using Mute

Models: SPA525G

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Using Dial Assistance

Using Basic Phone Functions	3
Using Basic Phone Functions
Adjusting Call Volume and Muting

Using Dial Assistance

If dial assistance is enabled, when placing calls, you’ll see a list of closely-matched phone numbers on the screen after you begin dialing. If you want to choose one of these numbers:

STEP 1 Use the navigation button to scroll down and highlight a phone number on the LCD screen.

STEP 2 Press the Select button or Dial to complete the call.

See “Enabling Dial Assistance,” on page 68 for more information on enabling this feature.

Adjusting Call Volume and Muting

Adjusting Call Volume

To adjust the volume while you are on a call, press + on the Volume button to increase the volume, or press - to decrease the volume. Press Save.

Pressing the Volume button while not on a call adjusts the volume of the phone’s ringer.

Using Mute

To mute the phone microphone, speaker, or headset microphone, press the Mute button on the phone. The button lights red. Press the Mute button again to unmute.

Putting a Call on Hold

To put a call on hold, press the Hold button. A series of beeps indicates the call is on hold.

Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide

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Cisco Systems SPA525G manual Adjusting Call Volume and Muting, Putting a Call on Hold, Using Dial Assistance, Using Mute

Contents

IP Phone SPA525G SIP USER GUIDECisco Small Business Pro Chapter 1 Getting Started ContentsAbout This Document Before You Begin Chapter 2 Installing Your PhoneChapter 3 Using Basic Phone Functions ContentsViewing and Returning Missed Calls ContentsSetting or Changing a Phone Password Chapter 4 Using Advanced Phone FeaturesContents Connecting a Single SPA932 Chapter 5 Using the Web InterfaceChapter 6 Using the SPA932 Attendant Console ContentsContents Appendix B Where to Go From HereAppendix A Additional Information FCC Radiation Exposure Statement FCC and IC StatementFederal Communication Commission Interference Statement IMPORTANT NOTEIndustry Canada Statement Preface About This DocumentPurpose OrganizationChapter Finding Information in PDF FilesFinding Text in a PDF Prefaced. Click Search Finding Text in Multiple PDF FilesPreface b. Choose All PDF Documents inPreface STEP 4 When the Results appear, click + to open a folder, and then click any link to open the file where the search terms appearOverview of the Cisco SPA525G IP Phone, page14 Getting StartedUsing the Keypad and Buttons with Menus, page Using Phone Hardware and Accessories, pageGetting Started Overview of the Cisco SPA525G IP PhoneGetting Started Caring for Your PhoneGetting Started Understanding Your Phone’s Lines and ButtonsPhone Components Phone FeatureUnderstanding Your Phone’s Lines and Buttons Phone FeatureGetting Started Table 1 IP Phone ComponentsTable 1 IP Phone Components Softkey ButtonsPhone Feature Getting StartedUnderstanding Your Phone’s Lines and Buttons See “Setting Do Not Disturb,” on pageGetting Started Table 2 SPA525G Softkey ButtonsButton Getting StartedTable 2 SPA525G Softkey Buttons Understanding Your Phone’s Lines and ButtonsGetting Started Using the Keypad and Buttons with MenusUsing Keypad Shortcuts Using the Navigation ButtonGetting Started Entering Numbers and Text in FieldsConnecting the Headset Using Phone Hardware and AccessoriesUsing the Speakerphone Using Wired and Wireless HeadsetsGetting Started Connecting Bluetooth HeadsetsSTEP 2 Select User Preferences STEP 3 Select Bluetooth Configuration Getting Started Switching Between the Handset/Headset/Speakerphone During a CallUsing a Headset with Your IP Phone Getting Started To switch from the speakerphone to a headset, press the Headset buttonInstalling Your Phone Installing Your Phone Connecting the HandsetBefore You Begin Cisco Small Business Pro IP Phone SPA525G SIP User Guide Installing Your PhoneConnecting the Handset Figure 1 Cisco SPA525G IP Phone ConnectionsNumber Component Optional Attaching the Desk StandInstalling Your Phone Optional Mounting the Phone to the Wall Optional Mounting the Phone to the WallInstalling Your Phone Figure 2 MB100 Wall Mount KitCisco Small Business Pro IP Phone SPA525G SIP User Guide Installing Your PhoneSTEP 4 Plug in the Ethernet and power cables Optional Mounting the Phone to the WallInstalling Your Phone Connecting Your Phone’s PowerInstalling Your Phone Connecting Your Phone to the Computer NetworkConnecting Your Phone to the Wired Network Connecting Your Phone to the Wireless NetworkInstalling Your Phone Determining Your Wireless Router Security TypeThe following example shows WEP information for a Linksys WRV200 router Installing Your PhoneSTEP 3 Scroll to Network Configuration and press Select Installing Your PhonePIN Configuration Using Wi-Fi Protected Setup with the SPA525GInstalling Your Phone Push Button ConfigurationInstalling Your Phone Manually Adding a Wireless Profile on the SPA525GScanning for Available Networks Installing Your Phone Manually Adding a NetworkInstalling Your Phone Uploading Security Certificates to the PhoneInstalling Your Phone Verifying Phone StartupUpgrading Your Phone’s Firmware There are two ways to upgrade your phone’s firmware Installing Your PhoneUsing Basic Phone Functions Using Basic Phone Functions Placing or Answering a CallUsing Mute Adjusting Call Volume and MutingUsing Dial Assistance Adjusting Call VolumePerforming an Attended Transfer Resuming a CallEnding a Call Transferring CallsUsing Basic Phone Functions RedialingPerforming an Unattended Blind Transfer Using Basic Phone Functions Viewing and Returning Missed CallsReturning a Missed Call Viewing a List of Missed CallsSTEP 2 Scroll to User Preferences and press Select Turning the Missed Calls Shortcut On and OffForwarding Calls Using Basic Phone FunctionsSTEP 3 Select Call Preferences Forwarding Calls When Your Phone is BusyForwarding Calls to a Single Number Using Basic Phone FunctionsStopping Call Forwarding Setting Do Not DisturbForwarding Calls When You Don’t Answer the Phone Delaying Call Forwarding When You Don’t Answer the PhoneSTEP 1 Choose Call Preferences Configuring Call WaitingUsing Basic Phone Functions STEP 1 Choose Call PreferencesSTEP 3 Select Call Preferences Picking Up a CallUsing Basic Phone Functions Using Basic Phone Functions Parking a CallSTEP 3 Scroll to Call Park Status and press Select Placing a Three-Way Conference CallUsing Basic Phone Functions Using Basic Phone Functions Using the Phone DirectoriesUsing Your Personal Address Book Interface. See the ”Configuring Your Address Book” section on page Adding a New ContactUsing Basic Phone Functions Using Basic Phone Functions Copying a ContactSearching for a Contact Deleting a ContactUsing Basic Phone Functions Using the Corporate DirectoryEditing a Contact Using Basic Phone Functions Using the Call History ListsViewing the Call History Lists Using Basic Phone Functions Deleting a Call History ListCalling from the Call History Lists Deleting an Entry from the Call History ListsSTEP 2 Scroll to Device Administration and press Select Setting or Changing a Phone PasswordSaving a Call History List Number to Your Directory Using Basic Phone FunctionsSTEP 5 Leave the New Password and Reenter New Password fields empty Accessing VoicemailLogging In and Logging Out of Your Phone Using Basic Phone FunctionsSTEP 5 Enter the number to dial for voicemail. For a Cisco SPA9000 Voice System, this is normally “vmm.” For an external system, enter the phone number, including any digits you must dial to reach an outside line Using Basic Phone FunctionsUsing Advanced Phone Features Using Advanced Phone Features Configuring Privacy and Security FeaturesBlocking Caller ID Blocking Anonymous CallsSTEP 2 Scroll to User Preferences and press Select Using Secure CallEnabling Dial Assistance Using Advanced Phone FeaturesInterface. See “Creating Speed Dials,” on page Creating and Using Speed DialsUsing Advanced Phone Features Using Advanced Phone Features Playing MP3 Files on Your PhoneCreating the Playlist Controlling the Audio Playing SongsUsing Advanced Phone Features Using Advanced Phone Features Using the Paging FeatureChanging the Left and Right Channel for Stereo Headsets Paging Another PhoneUsing Advanced Phone Features Configuring Auto AnswerCustomizing Your LCD Screen Changing the LCD Screen ContrastSTEP 2 Scroll to User Preferences and press Select Setting the Screen Backlight TimerConfiguring the Phone Screen Saver Using Advanced Phone FeaturesUsing Advanced Phone Features Changing the Phone WallpaperSTEP 3 Scroll to Screen Preferences and press Select Using Ring TonesUsing Advanced Phone Features STEP 2 Scroll to User Preferences and press SelectSTEP 2 Select Web Applications Accessing Weather and News on Your PhoneAccessing Weather Information Using Advanced Phone FeaturesUsing Advanced Phone Features Accessing NewsConfiguring Date and Time Parameters on Your Phone Configuring Date and Time Parameters on Your PhoneUsing Advanced Phone Features STEP 2 Scroll to Device Administration and press SelectDefinition Using Star CodesUsing Advanced Phone Features CodePage an extension.** See Paging Another Phone, page Using Advanced Phone FeaturesCode DefinitionUsing Advanced Phone Features Restarting Your PhoneViewing Phone, Network, and Call Information Viewing Phone InformationViewing Phone, Network, and Call Information Viewing Network InformationViewing Phone Line and Extension Information Using Advanced Phone FeaturesSTEP 2 Scroll to Network Configuration and press Select Viewing the Wireless Connection StatusViewing Peripheral Status Using Advanced Phone FeaturesSettings Menu Advanced Menus for Technical Support PersonnelUsing Advanced Phone Features STEP 3 Select Wi-Fi Configuration and press the Right Arrow keyUsing the Web Interface Using the Web Interface Configuring Your Address BookLogging in to the Web Interface STEP 2 Press Remove Setting Do Not DisturbUsing the Web Interface Using the Web Interface Configuring Call ForwardingSTEP 2 In the Voice tab, User menu, under Supplementary Services, locate the CW Setting field Blocking Caller IDConfiguring Call Waiting Using the Web InterfaceBlocking Anonymous Calls Blocking Anonymous CallsViewing Call History Lists Using the Web InterfaceSTEP 4 Click Submit All Changes Configuring Wi-FiCreating Speed Dials Using the Web InterfaceSTEP 2 Choose the Bluetooth Configuration tab Configuring BluetoothUsing the Web Interface STEP 3 Click Add New Wi-Fi ProfileSTEP 3 Click Firmware Upgrade Window Upgrading FirmwareUsing the Web Interface STEP 2 Choose the Firmware Upgrade tabFigure 1 SPA932 Attendant Console Using the SPA932 Attendant ConsoleUsing the SPA932 Attendant Console Connecting the SPA932 Attendant Console to the SPA525G IP PhoneConnecting a Single SPA932 STEP 4 Align the hole in the SPA932 alignment recess with the hole on the attachment arm Using the SPA932 Attendant Consoleprovided with the SPA932 Using the SPA932 Attendant ConsoleSTEP 7 Locate the AUX port on the back of the SPA525G. Connect the other end of the auxiliary cable to this port Using the SPA932 Attendant ConsoleUsing the SPA932 Attendant Console Connecting an Additional SPA932Using the SPA932 Attendant Console Using the SPA932 Attendant Console with Your SPA525G IP PhoneSTEP 3 Scroll to Peripheral Status and press Select Monitoring the SPA932Using the SPA932 Attendant Console End User License Agreement EULA Regulatory Compliance and Safety InformationWarranty Additional InformationLink Where to Go From HereProduct Resources ResourceDescription Related DocumentationWhere to Go From Here Document Title