CBM1000 Service Manual

l Printing failure

Phenomenon

 

Cause

 

Check Method

 

Remedy

 

 

No printing

Faulty DC output volt-

Check

whether

the

Use

the

specified

AC

 

age

from

the

AC

specified AC adapter is

adapter.

 

 

 

 

 

adapter

 

 

used.

 

 

 

 

 

 

 

 

 

Faulty control PCB assy

 

 

 

Replace the control PCB

 

 

 

 

 

 

 

 

assy.

 

 

 

 

 

 

Faulty connection of the

Check connection of the

Connect

the

thermal

 

thermal head connector

thermal head connector.

head

connector

prop-

 

 

 

 

 

 

 

 

erly.

Or

replace

 

the

 

 

 

 

 

 

 

 

head cable assy.

 

 

 

 

 

 

 

 

 

 

 

 

Faulty thermal head

 

 

 

 

Replace

the

thermal

 

 

 

 

 

 

 

 

head.

 

 

 

 

 

Partly not printed

Faulty connection of the

Check connection of the

Connect

the

thermal

 

thermal head connector

thermal head connector.

head

connector

prop-

 

 

 

 

 

 

 

 

erly.

Or

replace

 

the

 

 

 

 

 

 

 

 

head cable assy.

 

 

 

Faulty thermal head

 

 

 

 

Replace

the

thermal

 

 

 

 

 

 

 

 

head.

 

 

 

 

 

Faint printout or

Faulty DC output volt-

Check

whether

the

Use

the

specified

AC

uneven printout

age

from

the

AC

specified AC adapter is

adapter.

 

 

 

 

 

adapter

 

 

used.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Low DC output voltage

Check

the DC voltage

Supply the specified AC

 

from the AC adapter

 

with a DC voltmeter.

voltage

to

the

 

AC

 

 

 

 

 

 

 

 

adapter.

 

 

 

 

 

Faulty thermal head

 

 

 

 

Replace

the

thermal

 

 

 

 

 

 

 

 

head.

 

 

 

 

 

 

Foreign substance

is

Check whether any for-

Dip a cotton swab or

 

adhered to the thermal

eign

substances

are

soft cloth in ethyl alco-

 

head.

 

 

 

adhered to the thermal

hol and wipe the foreign

 

 

 

 

 

head.

 

 

substances with them.

 

Non-recommended pa-

Check whether the pa-

Replace

it

with

 

the

 

per is used.

 

 

per being used

meets

specified paper.

 

 

 

 

 

 

 

the specification.

 

 

 

 

 

 

 

 

Faulty mounting of the

Check mounting condi-

Mount the platen roller

 

platen roller

 

 

tion of the platen roller.

properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

20

CITIZEN

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Image 20
Citizen CBM1000 service manual Printing failure