When You Think The Printer Might be Broken

Below are some situations where the printer appears to be malfunctioning, but in not.

Please check this guide when you have trouble.

Problem

Cause

Solution

 

 

 

Unit Does Not

[ Battery voltage is

[ Recharge battery

Operate

too low

[ Turn the power switch to ON

 

[ Power is not ON

 

 

 

 

The Print Command

[ The Printer is not

[ Connect unit correctly.

Results in an Error

connected to your

[ Turn the power switch to ON

Sign

electronic scheduler

[ Recharge battery

 

[ The power in not ON

[ Remove the paper and clear the

 

[ Battery voltage is

error

 

too low

 

 

[ There is paper

 

 

jammed in the print

 

 

 

 

Printer will not

[ The distance

[Place the printer and host within 20-

Operate using

between unit and

80 cm of each other

Optical Communic

host is too small or

[Realign the optical receptors so that

 

too great

they line up with each other

 

[ The Optical

 

 

Receptors are not

 

 

facing each other

 

 

 

 

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Image 41
Citizen Systems PD-04C user manual When You Think The Printer Might be Broken