How to Log on to Your Switch

If you normally log on to your telephone system switch before taking calls, you can also do so th CallCoordinator for Windows.

Note: Certain menu

items and windows mentioned in

this

section

appear only

if you have one of the

following telephone system switches: AT&T** DEFINITY**

Generic 3,

ROLM** 9751 (9005), and Northern

Telecom Meridian

1**. If your switch is not one

of

these,

they will not

appear.

Logging

on

to

the

AT&T

DEFINITY Generic

3

Switch:

Do the following to log on to the

AT&T

DEFINITY Generic

3

switch

using

CallCoordinator

for

Windows:

1. Select

the

line

you want to log on from (if

it

is

different from the currently selected line)

the

corresponding

telephone

icon.

 

 

 

 

 

2.

Click

onFeatures

on

the

CallCoordinator

for Windows

menu

bar.

The Features pull-down menu appears.

3. Click

 

Logon/Logoff

.

 

 

 

 

 

 

 

 

 

 

 

 

The

Logon/Logoff

window

appears,

as

shown

in

Figure 13.

 

 

 

 

Note:

Figure 13

shows

the

Logon/Logoff window

as

it appears

for the AT&T

DEFINITY

Generic 3

switch

without

the

Expert

Agent

Selection

(EASe)

feature. If

your

switch

has this

feature, this

window

contains

an

entry box for

a

password

instead of the pool

ID.

 

 

Figure 13. Logon/Logoff Window for the AT&T DEFINITY Generic 3 Switch

The following entry boxes appear:

¹Agent ID

¹

Password

(appears

only

if

the

switch has

EASe)

¹

Pool

(appears only if

the

switch

does

not

have EASe)

4. Enter the required

information

in

the

boxes

displayed in your window.

30 CallPath CallCoordinator for Windows: User’s Guide

Page 46
Image 46
IBM SC31-6254-01 manual How to Log on to Your Switch, Definity Generic, ¹ Agent ID, Pool