CallCoordinator

for

Windows

Main Window

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

As

shown

in

Figure 3

on

page 8, the CallCoordinator for Windows main window has a menu

bar

and

a

row

of

pushbuttons.

The

telephone

features

are

used

in

the

same

way

whether

you

access them

the

pushbuttons

or

from

the

menu

bar.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

main

window

also

includes

a status

line,

next

to

a

telephone

icon,

for

displaying messages

(

The Line is Idle) and a comment line for displaying comments.

 

 

 

 

 

 

 

 

 

 

 

If

you

have

more

than

one

line

on

your

telephone set,

the

corresponding

number

of

telephone

ic

displayed (up

to four)

if

your

system

administrator

configured your

computer for

that

number. Fo

example,

if

you

have four

lines,

and

your

system administrator configured all four,

your

CallCoord

for

Windows

main

window

will

show four telephone icons. See “Status Messages” on page 10 and

 

“Setting

the

Colors

for

the

Telephone

Icons”

on

page 21

for

more

information about

the icons.

 

Pushbuttons

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

row

of

pushbuttons

makes

available

the

basic telephoneDial , Answerfeatures,Transferuch, as

 

 

 

 

and

so

on,

as

well CallasLog theand Notes

features.

 

 

 

 

 

 

 

 

 

 

 

Menu Bar

The menu bar has the following pull-down menus: Actions, Features, Settings, and Help.

¹ The Actions pull-down menu makes available the telephone features.

See

Chapter 3, “Using

the

Telephone

Features,”

for

instructions.

¹ The

Features

pull-down

menu

makes available

the

following

items:

Log on and

agent

activity

control

(if

your

telephone system switch supports these functions

 

“How to Log on to

Your

Switch”

on page 30

and

“How

to Indicate Your Activity Status” on

 

page 32,

respectively,

for

instructions.

 

 

 

– Note Pad; see “Using the Notes Feature” on page 41 for instructions.

– Call Log; see “How to Use the Call Log” on page 63 for instructions.

– Personal Directory; see “How to Create Your Personal Directory” on page 87 for instructions.

¹ The Settings pull-down menu makes available the following items:

– Displaying system messages; see “Displaying System Messages” on page 16 for instructions.

Screen settings; see “Selecting the CallCoordinator for Windows Screen Mode” on page 17 for instructions.

Displaying the CallCoordinator for Windows main window for inbound calls; see “Displaying the

CallCoordinator for Windows Main Window on Inbound Calls” on page 20 for instructions.

– Color settings

for the telephone icons; see “Setting the Colors for the Telephone Icons” on

page 21 for

instructions.

Chapter 2. Getting Started9

Page 25
Image 25
IBM SC31-6254-01 manual Main Window, Menu Bar