Glossary | IBM SC31-6254-01 instruction

Using the Actions Pull-Down Menu. . . . . . . . . . . . . . . . . . . . . . . . .28. . . . . . . .

How to Log on to Your .Switch. . . . . . . . . . . . . . . . . . . . . . . . . . .30. . . . . . . . .

How to Indicate Your Activity. . .Status. . . . . . . . . . . . . . . . . . . . . . .32. . . . . . . .

How to Make Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35. . . . . . . . . . .

Dialing a Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35. . . . . . . . . . .

Searching the Directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36. . . . . . . . . .

Keeping the Dial Pad .Open. . . . . . . . . . . . . . . . . . . . . . . . . . .36. . . . . . . . .

Selecting a Directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37. . . . . . . . . .

Refreshing the Directories in the CCWin Dial. Pad. . .Window. . . . . . . . . . . .38. . . .

Updating Entries in Your Personal Directory. . . . . . . . . . . . . . . . . . . . . 39. . . . . . .

Selecting a HAT Table for Making Outbound. . Calls. . . . . . . . . . . . . . . . . 39. . . . . .

Using

Other

Features

after

Dialing . a. .Number. . . . . . . . . . . . . . . . . .41

Using

the

Notes

Feature

41

How

to

Answer

Calls

43

Using

Other

Features

after

Answering. . .a . Call

44

Using

the

Notes

Feature

44

How

to

Transfer

Calls

and .Data. . . . . . . . . . . . . . . . . . . . . . . . . .46

Transferring

Calls

and

Data. . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Selecting

Your

Defaults

49

Refreshing

the

Directories

in

the

CCWin

Transfer. . . . Window

51

Updating

Entries

in

Your

Personal

Directory

51

How to Set Up Three-Way

Conference. .Calls. . . . . . . . . . . . . . . . . . . . 53

Setting Up Three-Way

Conference. Calls. . . . . . . . . . . . . . . . . . . . . .53

Selecting

Your

Defaults

55

Refreshing

the

Directories

in

the

CCWin

Conference. . . .Window. . . . . . . . . . .58. . . .

Updating

Entries

in

Your

Personal

Directory

58

Chapter

4.

Using

the

Call

Log

and Creating

Your

Personal

Directory

. . . . . . . . . . .

59. . .

Accessing

the

Call

Log

and

Personal

Directory. .Features. . . . . . . . . . . . . . . .60

Using

the

Pushbutton. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Using

the

Features

Pull-Down

Menu

61

How

to

Use

the

Call. .Log. . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Enabling

the

Call

Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Opening

the

Call

Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Opening

Notes

in

the

Call .Log

65

Adding

Notes

to

the

Call. .Log. . . . . . . . . . . . . . . . . . . . . . . . .65

Managing

the

Call

Log

Information—Settings

Feature. . . . . . . . . . . . . . . . . .67

Using the View, Sort, and

Filter

Settings. . .Together

79

Controlling

Your Call

Log

85

How

to

Create

Your

Personal Directory

87

Adding

an

Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Updating

an

Entry

89

Removing

an

Entry

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Refreshing

the

Personal

Directory. . . . . . . . . . . . . . . . . . . . . . . . .90

Displaying Entries

. . . .

. .

. .

. . . .

.

. . . . .

.

.90

Glossary

. . .

.

. . .

. .

. .

. . . .

.

. . . . .

.

93

iv CallPath CallCoordinator for Windows: User’s Guide

Image 6

IBM SC31-6254-01 manual Glossary

Contents

User’s Guide Page ÉÂÔ CallPath CallCoordinator for Windows SC31-6254-01 1994 Contents Glossary Index Contents Vi CallPath CallCoordinator for Windows User’s Guide Figures Page Service Marks CallPath CallCoordinator for Windows User’s Guide Who Should Use This Book About Highlighting Conventions How to Use This BookHow This Book is Organized Bold What’s New in This Book Where to Find More Information Features What Is CallCoordinator for Windows?Introducing CallCoordinator Intelligent Answering FeatureCall Personal Directory Access to a System Directory Transfer CallPath CallCoordinator for Windows User’s Guide Host ForWorks Files HAT How to Start CallCoordinator for Windows ChapterSystem Manager Main Window Menu Bar Status Messages Comment Line Selecting PushbuttonsMenu Help From Your KeyboardMenu Key Window Only By doing Following Move Menu Box Managing Windows in CallCoordinator for WindowsFor Windows Moving Exit Options Messages Messages Mode For Windows Screen CallCoordinator for Windows Screen Mode-Icons with Text Click onScreen Settings CallCoordinator for Windows Screen Settings Pull-Down Menu Calls Received Setting the Colors for the Telephone Icons Set Color Window Using the steps Just Described Administrator Getting Exiting CallCoordinator for Windows To ExitExit Features How To Select Line How to Access the Telephone Features CallCoordinator for Windows Main Window-Pushbuttons Using the Actions Pull-Down Menu Displays Text Icon for That Feature Gray. You cannot Select Definity Generic How to Log on to Your SwitchSwitch ¹ Agent ID OnLogon Agent ID Indicating ActivityActivity Status Click onAgent Activity Work Status to the Northern Telecom MeridianNot Indicating Activity Status to Available How to Make Calls Dialing a NumberPrefix Keeping the Dial Pad Open Pad Open Directory Directories WindowOrPersonal Directory Dial Pad Updating Entries in Your Personal Directory Click onDirectoryCalls HAT OnHold AfterClick onDo not run HAT with Dial OnNotes Make any other edits.←UseBackspace How to Answer Calls After Can Seen How to Transfer Calls and Data DataAgent You May Find This Feature Most Useful When Transferring Host Selecting Your Defaults TransfersImage Number Directory For Transfers Your Personal Directory DefaultOnDefaults Session Or Del Key to Delete any Characters Enter any New Ones Click How to Set Up Three-Way Conference Calls Setting Up Three-Way Conference Calls Optionally, click You cannot Enter Data Default for Three-Way Default Directory for Three-Way¹ Send Session Your Personal Chapter Using Creating Accessing the Call Log and Personal Directory Features CallCoordinator for Windows Main Window-Call Log Pushbutton Call Logging Using the PushbuttonUsing the Features Pull-Down Menu Agent Activity CallPath CallCoordinator for Windows User’s Guide Use the Call Enabling the Call Log Opening the Call Log OrDel Call CallPath CallCoordinator for Windows User’s Guide Log Managing the Call Setting View Log Settings View Folder Call Log SortingAscending Button for the columnSortedin Columnsthe Box View Setting the FilterFilter Columns TheSort Type Column Type Date OrAfter TheTime Call Log Filter Time Box Filtering Phone Number Column DisplaysFilterhe Phone Number Description Call Log Filter Notes Box Settings Sort Setting Threshold Using the Call Log and Creating Your Personal81 Directory Setting Toolbar Log Settings Toolbar Folder ¹ Click onNo toolbar Call Log Toolbar-Icons and Text Call Log Toolbar-Icons Only Deleting a Call Log Entry YourYour Call Log Controlling File File How Adding an Entry CCWin Personal Directory Window Updating an Entry OnCancel Removing an EntryPersonal Using the Call Log and Creating Your Personal91 Directory CallPath CallCoordinator for Windows User’s Guide Glossary PBX Index Window See Host Switches Page Communicating Your Comments to IBM For User’s Business Reply Mail Page Éâôù