IBM SC31-6254-01 specification

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IBM SC31-6254-01 manual

Contents

User’s Guide Page ÉÂÔ CallPath CallCoordinator for Windows SC31-6254-01 1994 Contents Glossary Index Contents Vi CallPath CallCoordinator for Windows User’s Guide Figures Page Service Marks CallPath CallCoordinator for Windows User’s Guide Who Should Use This Book About Highlighting Conventions How to Use This BookHow This Book is Organized Bold What’s New in This Book Where to Find More Information Introducing CallCoordinator FeaturesWhat Is CallCoordinator for Windows? Intelligent Answering FeatureCall Personal Directory Access to a System Directory Transfer CallPath CallCoordinator for Windows User’s Guide Host ForWorks Files HAT System How to Start CallCoordinator for WindowsChapter Manager Main Window Menu Bar Status Messages Comment Line Selecting PushbuttonsMenu Help From Your KeyboardMenu Key Window Only By doing Following Move Menu Box Managing Windows in CallCoordinator for WindowsFor Windows Moving Exit Options Messages Messages Mode For Windows Screen CallCoordinator for Windows Screen Mode-Icons with Text Click onScreen Settings CallCoordinator for Windows Screen Settings Pull-Down Menu Calls Received Setting the Colors for the Telephone Icons Set Color Window Using the steps Just Described Administrator Getting Exit Exiting CallCoordinator for WindowsTo Exit Features How To Select Line How to Access the Telephone Features CallCoordinator for Windows Main Window-Pushbuttons Using the Actions Pull-Down Menu Displays Text Icon for That Feature Gray. You cannot Select Definity Generic How to Log on to Your SwitchSwitch ¹ Agent ID OnLogon Agent ID Indicating ActivityActivity Status Click onAgent Activity Not WorkStatus to the Northern Telecom Meridian Indicating Activity Status to Available Prefix How to Make CallsDialing a Number Keeping the Dial Pad Open Pad Open Directory Directories WindowOrPersonal Directory Dial Pad Calls Updating Entries in Your Personal DirectoryClick onDirectory HAT OnHold AfterClick onDo not run HAT with Dial OnNotes Make any other edits.←UseBackspace How to Answer Calls After Can Seen Agent How to Transfer Calls and DataData You May Find This Feature Most Useful When Transferring Host Image Selecting Your DefaultsTransfers Number Directory For Transfers Your Personal Directory DefaultOnDefaults Session Or Del Key to Delete any Characters Enter any New Ones Click How to Set Up Three-Way Conference Calls Setting Up Three-Way Conference Calls Optionally, click You cannot Enter ¹ Send Data Default for Three-WayDefault Directory for Three-Way Session Your Personal Chapter Using Creating Accessing the Call Log and Personal Directory Features CallCoordinator for Windows Main Window-Call Log Pushbutton Call Logging Using the PushbuttonUsing the Features Pull-Down Menu Agent Activity CallPath CallCoordinator for Windows User’s Guide Use the Call Enabling the Call Log Opening the Call Log OrDel Call CallPath CallCoordinator for Windows User’s Guide Log Managing the Call Setting View Log Settings View Folder Ascending Call LogSorting Button for the columnSortedin Columnsthe Box View Setting the FilterFilter Columns TheSort Type Column Type Date OrAfter TheTime Call Log Filter Time Box Filtering Phone Number Column DisplaysFilterhe Phone Number Description Call Log Filter Notes Box Settings Sort Setting Threshold Using the Call Log and Creating Your Personal81 Directory Setting Toolbar Log Settings Toolbar Folder ¹ Click onNo toolbar Call Log Toolbar-Icons and Text Call Log Toolbar-Icons Only Deleting a Call Log Entry YourYour Call Log Controlling File File How Adding an Entry CCWin Personal Directory Window Updating an Entry Personal OnCancelRemoving an Entry Using the Call Log and Creating Your Personal91 Directory CallPath CallCoordinator for Windows User’s Guide Glossary PBX Index Window See Host Switches Page Communicating Your Comments to IBM For User’s Business Reply Mail Page Éâôù