IBM SC31-6254-01 How to Set Up Three-Way Conference Calls, Setting Up Three-Way Conference Calls

How to Set Up Three-Way Conference Calls

CallCoordinator for	Windows enables	you to set up three-way conference calls, including transferring
into the conference (known as a		coordinated voice and data transfer). Do the following to start
three-way conference call:
Click on theConference	pushbutton	on the CallCoordinator for Windows main window.

CallCoordinator for Windows displays the CCWin Conference window (Figure 28 shows the CCWin Con- ference window with sample entries).

Figure 28.	CCWin Conference Window
You can simplify making conference calls		for yourself	by setting a few defaults in the CCWin Conf
window. See	“Selecting Your Defaults” on	page 55 for	instructions.

Setting Up Three-Way Conference Calls

Do the following to set up a three-way conference call:

1. Enter the target agent’s extensionTarget Agentin thebox, using any of the following methods:

¹ Accept the default transfer number (which is the last extension you entered)

or

¹

Click

on

the

box,

and type

the extension

into

it

(over any

existing information)

or

¹

Click

on

the

scroll

arrow

to

display

the

current

directory,

scroll through the list, and cl

name

and

extension

that

you

want. The

name and

extensionTargetappearAgent

inboxthe.

Chapter 3. Using the Telephone53 Features