IBM SC31-6254-01 manual Contents

Contents

Notices . . . . . . . . . . . . . . . . . . . . . . . ix. . . . . . . .

Trademarks and Service Marks. . . . . . . . . . . . . . . . . . . . . . . . . . . ix. . . . . . . . .

About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi. . . . . . . . . . .

Who Should Use This Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi. . . . . . . . .

How to Use This Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii. . . . . . . . . .

How This Book is Organized. . . . . . . . . . . . . . . . . . . . . . . . . . . xii. . . . . . . . .

Highlighting Conventions . . . . . . . . . . . . . . . . . .xii. . . . . . . .

What’s New in This Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii. . . . . . . . . .

Where to Find More Information. . . . . . . . . . . . . . . . . . . . . . . . . . .xiv. . . . . . . . .

Chapter

1.

Introducing

CallCoordinator

for

Windows

. . . . . . . . . . . . . . . . . . 1

What

Is

CallCoordinator

for

Windows?. . . . . . . . . . . . . . . . . . . . . . . . . 1

CallCoordinator

for

Windows

Features. . . . . . . . . . . . . . . . . . . . . . . .1

Customized

CallCoordinator for

Windows

Features. . . . . . . . . . . . . . . . . . .2

How

CallCoordinator

for

Windows

Works. . . . . . . . . . . . . . . . . . . . . . . .5

Chapter 2. Getting Started

. . .

. . . . . . . . . . . . . . . 7

How

to

Start

CallCoordinator

for

Windows. . . . . . . . . . . . . . . . . . . . . . . .7

CallCoordinator

for

Windows

Main

Window. . . . . . . . . . . . . . . . . . . . . . . 9

Pushbuttons

. . .

.

.

. . .

. . . . . .

. 9

Menu Bar

. . . . . . .

. .

.

.

. . . .

. . . . . .

.9

Status Messages

. . . . .

. .

.

.

. . . .

. . . . . .

.10

Comment Line

. . . . . .

. . . . . . . . . . . . . . 10

Making

Selections

in

CallCoordinator

for Windows. . . . . . . . . . . . . . . . . . . .11

Making

Selections

Using

Your

Mouse. . . . . . . . . . . . . . . . . . . . . . . .11

Making

Selections

Using Your Keyboard. . . . . . . . . . . . . . . . . . . . . . .12

Managing

Windows

in

CallCoordinator

for Windows. . . . . . . . . . . . . . . . . . . .14

Moving

the

CallCoordinator

for

Windows

Main

Window. . . . . . . . . . . . . . . . . 14

Closing

a Window in CallCoordinator for

Windows. . . . . . . . . . . . . . . . . . . 14

Displaying

System

Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Selecting

the CallCoordinator

for

Windows

Screen. . .Mode. . . . . . . . . . . . . . .17

Displaying

the

CallCoordinator

for

Windows Main

Window on

Inbound. . . . .Calls. . . . . .20. .

Setting

the

Colors

for the Telephone. . .Icons. . . . . . . . . . . . . . . . . . . .21

Getting

Help

Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Getting

Help

from

CallCoordinator

for Windows. . . . . . . . . . . . . . . . . . . .23

Getting Help from Your System

Administrator. . . . . . . . . . . . . . . . . . . . .23

Exiting

CallCoordinator

for Windows. . . . . . . . . . . . . . . . . . . . . . . . . .24

Using

CallCoordinator

for

Windows

.to. Exit. . . . . . . . . . . . . . . . . . . . 24

Using

Windows

to

Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Chapter

3.

Using

the

Telephone

Features

. . . . . . . . . . . . . . . . . . . . . . 25

How

to

Select

a

.Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

How

to

Access

the

Telephone

Features. . . . . . . . . . . . . . . . . . . . . . . . 27

Using

the

Pushbuttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

 Copyright IBM Corp. 1994 iii