IBM SC31-6254-01 instruction

Accessing the Call Log and Personal Directory Features

CallCoordinator for		Windows is installed for you by your system administrator. When you start
CallCoordinator	for	Windows, it	displays a window that has a menu bar and a row of pushbuttons belo
it. If you	have	not started	CallCoordinator for Windows yet, do the following:

1. Start your Windows session.

2. Click on the CallCoordinator for Windows icon in the Program Manager window.

The

CallCoordinator

for

Windows

group window

appears.

3. Double-click CCWion

System

.

The

CallCoordinator

for

Windows

main

window

appears. It has a

menu

bar,

a row

of

pushbuttons,

and

at least

one

telephone

icon

for

status

messages.

Note:

If you have more than

one

line

on

your telephone

set,

the

corresponding

number

of tele-

phone

icons are

displayed

(up

to

four)

if

your system

administrator

configured

your

computer f

number. For example, if you have four lines,				and your system administrator configured all four, y
CallCoordinator for Windows		main window	will show	four telephone	icons (as shown in	Figure 31).
See	“Status Messages” on page 10 and		“Setting	the Colors for	the Telephone Icons”	on page 21 for
more	information about the	icons.

Figure 31. CallCoordinator for Windows Main Window—Call Log Pushbutton

The CallCoordinator for Windows Call Log can be accessed from the pushbutton or from the Features pull-down menu; the Personal Directory can be accessed from the Features pull-down menu, and from the CCWin Dial Pad, CCWin Transfer, and CCWin Conference windows.

60 CallPath CallCoordinator for Windows: User’s Guide

Image 76

IBM SC31-6254-01 manual Accessing the Call Log and Personal Directory Features

Contents

User’s Guide Page ÉÂÔ CallPath CallCoordinator for Windows SC31-6254-01 1994 Contents Glossary Index Contents Vi CallPath CallCoordinator for Windows User’s Guide Figures Page Service Marks CallPath CallCoordinator for Windows User’s Guide Who Should Use This Book About How to Use This Book How This Book is OrganizedHighlighting Conventions Bold What’s New in This Book Where to Find More Information What Is CallCoordinator for Windows? FeaturesIntroducing CallCoordinator Feature CallIntelligent Answering Personal Directory Access to a System Directory Transfer CallPath CallCoordinator for Windows User’s Guide For WorksHost Files HAT Chapter How to Start CallCoordinator for WindowsSystem Manager Main Window Menu Bar Status Messages Comment Line Pushbuttons MenuSelecting Help Your Keyboard MenuFrom Key Window Only By doing Following Move Managing Windows in CallCoordinator for Windows For WindowsMenu Box Moving Exit Options Messages Messages Mode For Windows Screen CallCoordinator for Windows Screen Mode-Icons with Text Click onScreen Settings CallCoordinator for Windows Screen Settings Pull-Down Menu Calls Received Setting the Colors for the Telephone Icons Set Color Window Using the steps Just Described Administrator Getting To Exit Exiting CallCoordinator for WindowsExit Features How To Select Line How to Access the Telephone Features CallCoordinator for Windows Main Window-Pushbuttons Using the Actions Pull-Down Menu Displays Text Icon for That Feature Gray. You cannot Select How to Log on to Your Switch SwitchDefinity Generic ¹ Agent ID OnLogon Agent ID Activity Activity StatusIndicating Click onAgent Activity Status to the Northern Telecom Meridian WorkNot Indicating Activity Status to Available Dialing a Number How to Make CallsPrefix Keeping the Dial Pad Open Pad Open Directory Window OrPersonal DirectoryDirectories Dial Pad Click onDirectory Updating Entries in Your Personal DirectoryCalls HAT After Click onDo not run HAT with DialOnHold OnNotes Make any other edits.←UseBackspace How to Answer Calls After Can Seen Data How to Transfer Calls and DataAgent You May Find This Feature Most Useful When Transferring Host Transfers Selecting Your DefaultsImage Number Directory For Transfers Default OnDefaultsYour Personal Directory Session Or Del Key to Delete any Characters Enter any New Ones Click How to Set Up Three-Way Conference Calls Setting Up Three-Way Conference Calls Optionally, click You cannot Enter Default Directory for Three-Way Data Default for Three-Way¹ Send Session Your Personal Chapter Using Creating Accessing the Call Log and Personal Directory Features CallCoordinator for Windows Main Window-Call Log Pushbutton Using the Pushbutton Using the Features Pull-Down MenuCall Logging Agent Activity CallPath CallCoordinator for Windows User’s Guide Use the Call Enabling the Call Log Opening the Call Log OrDel Call CallPath CallCoordinator for Windows User’s Guide Log Managing the Call Setting View Log Settings View Folder Sorting Call LogAscending Button for the columnSortedin Columnsthe Box Setting the Filter FilterView Columns TheSort Type Column Type Date OrAfter TheTime Call Log Filter Time Box Filtering Phone Number Column DisplaysFilterhe Phone Number Description Call Log Filter Notes Box Settings Sort Setting Threshold Using the Call Log and Creating Your Personal81 Directory Setting Toolbar Log Settings Toolbar Folder ¹ Click onNo toolbar Call Log Toolbar-Icons and Text Call Log Toolbar-Icons Only Your Your Call LogDeleting a Call Log Entry Controlling File File How Adding an Entry CCWin Personal Directory Window Updating an Entry Removing an Entry OnCancelPersonal Using the Call Log and Creating Your Personal91 Directory CallPath CallCoordinator for Windows User’s Guide Glossary PBX Index Window See Host Switches Page Communicating Your Comments to IBM For User’s Business Reply Mail Page Éâôù