IBM SC31-6254-01 manual Switches

switches (continued)

transferring

calls(continued)

AT&T DEFINITY Generic (continued)3

defaults,

selecting

logging

on

to

30

data

49

Login/Logoff

window

30

directory

50

Northern

Telecom

Meridian

1

host

session

51

Activity

window

33

transfer

number 46

agent activity status, indicating 31

directory,

refreshing 51

logging

on

to

31

how to

46

Login/Logoff

window

31

ROLM

9751

Activity

window

34

agent activity status, indicating 34

system

administrator

HAT file, implementing 6, 39

help,

getting

23

intelligent

answering,

implementing 2

system

directory,

implementing 3

system

directory

description of

3,

37

searching

36

CCWin Dial Pad window, from 36

selecting

37,

50,

57

system

messages, displaying

16

T

telephone features 28 accessing

menu bar, using 28, 61 pushbuttons, using 28, 61

overview 1

three-way conference calls, setting up calls and data, transferring 53 calls only, transferring 53

CCWin Conference window, description of 53 comment, transferring 54

defaults, selecting data 56 directory 56 host session 57 transfer number 57

directory, refreshing 58 how to 53

Personal Directory entry, updating 39, 58 transferring calls

calls and data 47 calls only 46

CCWin Transfer window, description of 46 comment 47

data only 46

98 CallPath CallCoordinator for Windows: User’s Guide