IBM SC31-6254-01 manual Directory, Dial

The CCWin Dial Pad window appears.

2. Click Actions on the CCWin Dial Pad window menu bar.

The Actions pull-down menu appears, as shown in Figure 19.

3. Click onKeep Dial Pad Open .

Figure		19. CCWin Dial Pad Window—Actions Pull-Down Menu
The	CCWin Dial		Pad window continues to be	displayed after each call Keepyou make. To disable	the
Dial	Pad	Open	feature, click on it again on	the Actions pull-down menu. (A checkmark indicates	whethe
this		feature	is on.)

Selecting a		Directory
To	simplify	making	calls,	you can	use	either of the following	electronic directories from your CCW
Pad	window: the		system	directory	or	your Personal Directory.

¹The system directory is set up by your system administrator and has a company-wide applicat

typically contains the		names	and	numbers of all parties and entities that your company does b
ness	with—for example,	customers,		suppliers, service providers, and so on. For information about
the	system directory,	see	your	system administrator.

¹Your Personal Directory is a directory that you can set up for your own calling needs. You

include

in

it,

for

example,

the

names

and

numbers

you

call

most frequently—personal numbers,

suc

as

for

schools

and

doctors; and job-related numbers, such as for other agents, certain custo

technicians

that

service equipment

in

your

area,

and so

on.

Note:

You

must

first

create

your

Personal

Directory

in

order

to

have it available to use f

CCWin

Dial

Pad

window. For instructions on creating it,

see

“How

to

Create

Your

Personal

Directory” on

page 87.

When you

select

a

directory,

the

directory

appears

to

the

right

of the

dial

pad, and

remai

working

directory.

Do the following to select the directory you want to use when making calls:

1. Click on theDial pushbutton to open the CCWin Dial Pad window.

Chapter 3. Using the Telephone37 Features