Maintenance & Service Guide

Presario 1200 Series

Model: 1245

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Troubleshooting

Preliminary Steps

Clearing the Power-On Password

Power-OnSelf Test (POST)

Compaq Diagnostics Diagnostic Error Codes

Troubleshooting Without Diagnostics

Solving Minor

Problems

Contacting Compaq Support

This section covers troubleshooting information for the Compaq Presario Model 1245 Portable Computer. The basic steps in troubleshooting include:

1.Follow the Preliminary Steps.

2.Run the Power-OnSelf-Test (POST).

3.If you are unable to run POST or if POST displays an error message, follow the recommended actions described in the diagnostic tables.

When following the recommended actions in the Sections on POST and Diagnostic Error Codes,

perform them in the order listed. Rerun POST after each recommended action until the problem is solved and no error message occurs. Once the problem is solved, do not complete the remaining recommended actions.

If the problem is intermittent, check the

NOTE: computer several times to verify that the problem is solved.

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Compaq 1245 specifications Troubleshooting, Follow the Preliminary Steps