Maintenance and Service Guide 3–1
3
Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
Item Component Description
1Product name This is the product name affixed to the front of the computer.
2Serial number (s/n) This is an alphanumeric identifier that is unique to each product.
3Part number/Product number (p/n) This number provides specific information about the product’s
hardware components. The part number helps a service
technician to determine what components and parts are needed.
4Model description This is the alphanumeric identifier used to locate documents,
drivers, and support for the computer.
5Warranty period This number describes the duration of the warranty period for
the computer.