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| TROUBLESHOOTING |
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SYMPTOM | POSSIBLE CAUSE | POSSIBLE SOLUTION |
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Flash did not work. | There was insufficient flash for the | This is normal as your cameras |
| picture and the flash did not fire. | electronic light sensor is |
| This happens when the camera is | programmed to only fire the flash |
| set to Auto Flash. | when needed. |
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| Camera’s flash has been turned | Turn the flash to Auto flash. |
| off. |
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| Flash did not charge. | Verify that the Ready LED has |
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| stopped blinking before taking a |
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| picture. |
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Picture taken is blurry. | Subject or camera was moved as | Hold camera steady until picture is |
| the picture was taken. | taken. |
There is something wrong | White balance is not set properly. | Reset the white balance feature to |
with the color of your |
| Auto, or for the specific lighting in |
photographs. |
| the surrounding area. |
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Cannot take a picture or a | Memory is full. | Delete all pictures and continue |
video clip. |
| shooting. |
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| Download the stored files to your |
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| PC and delete the files from the |
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| camera internal memory or |
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| memory card. |
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| Insert a memory card with |
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| sufficient memory available. |
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| Camera is not set in picture/video | Set the camera to the proper mode |
| clip taking mode. | for recording video clips, or taking |
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| photographs. |
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| Power is off. | Turn the power on. |
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| Camera is in Auto Power off mode. |
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Cannot take a picture or a | The SD card is locked or write | Remove the SD card from the card |
video clip when using an SD | protected. | slot and slide the lock switch to |
memory card. |
| unlock. |
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Picture is blurred when | Viewfinder is dirty. | Clean the viewfinder with a soft |
looking through the |
| cloth or cotton swab. See the |
viewfinder. |
| Camera maintenance section. |
Part of the picture/video clip | Something was blocking the lens | Keep hands, fingers, etc. away |
is missing. | when taking the picture. | from the lens when taking a |
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| picture. |
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| The picture was not centered | Leave space around the subject |
| correctly in the viewfinder. | when centering the picture in the |
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| viewfinder. |
Camera is not responding | The battery level is low and the | Replace battery. |
during picture capture. | camera does not have sufficient |
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| power to complete picture capture. |
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The shutter button does not | The camera is not turned on. | Turn the camera on. |
work. | The camera is processing a | Wait until the light stops blinking |
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| picture; the ready LED light is still | before attempting to take another |
| blinking. | picture. |
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