B

Troubleshooting

Problem Installing Software

Problems Using WebCam Go

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Cause The AutoPlay feature in your Windows system may not be enabled.

Solution To install the software from the CD:

1.Leave the installation CD in the CD-ROM drive.

2.Click Start -> Run.

3.In the Run dialog box, click D:\CTRUN\CTRUN.EXE.

4.Follow the instructions on the screen to complete the installation.

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Solution Do one of the following:

❑Unplug the device currently connected.

❑Add a self-powered USB hub.

❑Add a PCI USB card.

Troubleshooting B-1